Skip to main content
SmartCell Insight (SCI)

SmartCell Insight (SCI)

Industry’s first Big Data Wi-Fi analytics and reporting engine.

62

  • •••
Is it a known bug that ZD cannot connect to SCI if special character "#" are included at the end of the password?

HI.Is it a known bug that ZD cannot connect to SCI if the password contains the special character "#"?ex. If a password of SCI is 12345678$, ZD cannot

Question

0

1

How do SCI calculate Total traffic and avg Rate into Network TAB?

Hi Ruckus.I want to know how do SCI calculate Traffic and Avg Rate?In below, I knew Rx + Tx = Toal trafic, then How do SCI figure out Rx or Tx traffic

Question

0

0

SCI Hyper-V web service stops/hang

HelloApparently and without any reason, some time (5 or 6 days) after startup virtual machine, i am not able to access the SCI by browser.The SCI is i

Question

0

0

A sharing how to extend disk capacity for SCI.

Hi.I have shared how to extend a disk capacity for SCI.You can find this below URL.https://drive.google.com/open?id=1Y2mgJ1mlteAJtm1f2U2Zzsb7zmllb9C2I

 posted 

2 years ago

 • 

Last response by 

jeronimo 

9 months ago

Idea

 • 

Acknowledged

5

5

0

Backup/restore and changing IP address on SCI.

HI.Can't do we still a backup/restore and changing IP address on SCI?Customers and partners hesitate to purchase a SCI because of those.Do ruckus have

 posted 

9 months ago

 • 

Last response by 

jeronimo 

9 months ago

Question

1

1

Abnormal number of R730's airtime on SCI 5.2 with vSZ 3.6.2.0.222

Hi Ruckus.We noticed abnormal number of R730'Airtime on SCI 5.2 with vSZ 3.6.2.There are deployed vSZ 3.6.2.0.222 and about 6 x  R730 and about 80 x o

 posted 

a year ago

 • 

Last response by 

jeronimo 

a year ago

Question

 • 

Answered

0

1

Requirement for SCI

Hi support,I have some question about SCI and smartzone. Thanks1. SCI can store archive wireless logs for 1 year with 90 day of logs available immedia

 posted 

a year ago

 • 

Last response by 

james_m_a60d38 

a year ago

Question

1

1

What are the ports needed on the firewall for me upgrade my SCI on the GUI?

SCI GUI only shows check update instead of Update to "version".

 posted 

a year ago

 • 

Last response by 

see_ho_ting 

a year ago

Question

0

1

Why don't SCI use tcp port 8443?

Hi.Customer is using SCI and vSZ(above 3.5).But thier SCI don't use 8443 port.We can see some port using connection SCI and vSZ on document.But SCI do

 posted 

3 years ago

 • 

Last response by 

elmar_gruber 

a year ago

Question

3

6

SCI can't create node

I can't setup a SCI node and show error as below.

 posted 

a year ago

 • 

Last response by 

see_ho_ting 

a year ago

Question

 • 

Answered

2

1