RUCKUS Diagnostic Dashboard (RDD)

RUCKUS Diagnostic Dashboard (RDD)

RUCKUS Diagnostic Dashboard (RDD)

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Removal key tool

I am looking at where I can get some of the removal keys that remove the lids off the wireless access points. It is made of metal.  Diameter of a big paper clip and in the shape of a P.  I know it’s a crazy question but I can’t find where to get them.  Any suggestions? 

Question

16

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Accepted Solution

upgraded switch firmware with smartzone. in progress in some cases for days

We are using smartzone to upgrade the firmware on our ICZ7250,7150 switches. some complete without issue some say they fail put are really complete and some say they are "in progress" in some instances for days. The switches are operation but arent updated.   Is there some way to break th

Question

68

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Not releasing IP address to the client from DHCP server and required to clear the binding database.

Hi, sometimes the DHCP server configured in the core Switch ICX7650 is not providing the ip address to the clients and required to clear the binding database in the pool. often to execute the command to clear the binding and then clients are started getting ip address.

Question

49

2

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Accepted Solution

Unable to access Unleashed app

When I try to use the Unleashed app on my Apple device, I am unable to get in. I logged in using 192.168.xxxxx and it says access is “pending”. How do I resolve this. R510 AP and Poe switch.

Question

23

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Get non-working web servises after deployment master node of RDD

Hi team! I deployed master node of RDD, and see "RDD Web: Offline" on splash screen on console. Also, I got HTTP 503 error code in browser. How to debug/fix this problem? I reboot node already - it doesn't help. Thanks!

Question

22

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Problem upgrading 2825

I have one problem, I did everything as instructed ( https://support.ruckuswireless.com/articles/000002408 ).    Why do I get an error?

Question

19

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Can I access the unleash control panel with no wifi?

No wifi signal -- how do I trouble shoot?

Question

19

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Accepted Solution

ZD 1200 with ZF 7363 or/and other APs such as AP 500

Is it possible to connect both ZF 7363 and other APs such as AP 500 together, If I buy a Ruckus ZoneDirector ZD 1200 for my system? And does the ZD 1200 have to be installed with a certain firmware/driver to connect to the old ZF 7363? Thanx for your help.

Question

46

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Mr

Good morning, I have a Ruckus 1200 and it is out of service, the two ethernet ports do not respond, they stay with the LEDs on permanently and do not show activity. You cannot enter the device through any of the ports (02 ethernber and 01 console) . Additional how can I recover the license code of

Question

15

3

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Adding Wi-Fi controllers with smart redundancy setting to RDD

If I have 2 controllers setting with smart redundancy and management IP set. How do I add the two controllers in RDD?Adding two individual controllers? or only add the management IP?If adding two individual controllers, it seems that RDD can only login to any one of the controllers.If adding the man

Question

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