Community & Online Support Services

Community & Online Support Services

Community & Online Support Services

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Changes afoot in the RUCKUS Community forums!

Hello RUCKUS community! We are working up various changes to improve this community, some of which are already in motion, and some of which are comin

Idea

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Sporadic bandwidth on Wifi after power outage

I'm currently using FiOS and I called them for support but they have verified that their end is working properly. I am wondering if it is the recent u

Question

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What is my R550 warranty details?

Is it lifetime warranty right? PRODUCT DETAILS Product Name: R550-WW 11ax Indoor 2x2:2 AP Non-Plenum Product Family: Access Points    

Question

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Zone Director and SZ100 API

Hi Support, May I if Ruckus provide Rest API for Nomadix manage wifi to communicate with ZoneDirector and SZ100 models? Thank you. Olais,Jes

Question

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Why is there no way to see firewall data on a vSZ?

Why is there no way to see L2/L3 firewall data? Given how important it is that the firewall functionality works correctly, why do you not provide any

Question

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i have a smartzone 100 version 3.6.2.0.250 and i want them to discover R710 and H320 please guys

i have a smartzone 100 version 3.6.2.0.250 and i want them to discover R710 and H320 please guys 

Question

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Details of Specialist Partner Support S62-S144-1000 and S62-0001-1LSG

Any idea where can I get full PDF documented details for Specialist Partner Support S62-S144-1000 and S62-0001-1LSG ???

Question

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Replacement Zone Director can't upgrade the firmware of my APs

My Zone Director bricked, and so I got a replacement. Only problem is the one they sent me is a lot newer than the one it replaced.  The replace

Question

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Connection Timeout error while taking cluster backup

hi, I want to take cluster backup of SZ100 to local machine. Via CLI as in gui backup option not available. getting error "Failed to save file on t

Question

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Accepted Solution

command to find ports down for a long time icx 7250

I am looking for a command to list all unused ports for a long period of time. I have tried different combinations but not not getting complete info,

Question

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