Community & Online Support Services

I have been all over the interface and still cannot locate a place where you can click on a button that will reboot the smartzone 100.SZ100 firmware is: 3.5.0.0.832Thought it used to be under the user icon at the top right of the screen, but it's not there anymore.I can always yank the power cord ou

edit/update on 14 January 2022 to change title/date to "READ-ONLY week of 24 January 2022 for Upgrade Migration" and please see update in comments below. RUCKUS Networks will begin migration of our existing community to a new, upgraded platform starting on Wednesday, 5 January 2022: The new commun

How can I delete my account support

trying to log on the : http://training.ruckuswireless.com and getting an error message, is there a known problem or a different link/way to log in to the training page?' thanks

How can I get an email notification when there is a new software release for the specific Ruckus products I manage?

RUCKUS Self-Help is a new initiative from CommScope RUCKUS TAC to enhance communication with customers by sharing knowledge on RUCKUS Products and Technology.   The current content is driven for vSZ/SZ, Unleashed, ICX, and Admin & Licensing services. This will help cover a large range of t

We have a network with 80AP's and vSCG. We see a lot of client Roaming but also a lot of client disconnect-join sequences where a mobile client disconnects from 1 AP and joins to a neighbour AP within 2 sec. The log shows: disconnectReason=3. Also it shows Instantaneous rssi=0 or Instantaneou

Hello RUCKUS community! We are working up various changes to improve this community, some of which are already in motion, and some of which are coming soon. We'll keep you posted about those changes as they arise, but I wanted to give you a heads-up about the biggest change---a reorganization of o

"Unable to upload the controller license file. Reason: Import license dara to node failed. Reason: Failed to fetch license from server."

Welcome to our new customer and partner community!     All data and content migrated successfully from the old to the new community platform, including posts, user accounts and avatar icons, and tags.     Some aspects of the UI/UX design are still being worked, and will finalize over the next few we