Cloud & Analytics

Cloud & Analytics

Cloud & Analytics

214

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Is it a known bug that ZD cannot connect to SCI if special character "#" are included at the end of the password?

HI.Is it a known bug that ZD cannot connect to SCI if the password contains the special character "#"?ex. If a password of SCI is 12345678$, ZD cannot connect to SCI.Otherwise, if the password is 12345678# or 12345678@, a connection is good.(I didn't know about the others.)Does anyone know about thi

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9

1

Cloud client isolation whitelist

It there a way to configure Client Isolation Whitelists on the Cloud as there is on other Ruckus platforms?

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Answered

58

2

Ruckus Cloud website down?

Is the Ruckus Cloud website degraded for anyone else? All customers' devices are "disconnected" and website is in a read-only mode for me and my coworker.

Question

62

3

How do SCI calculate Total traffic and avg Rate into Network TAB?

Hi Ruckus.I want to know how do SCI calculate Traffic and Avg Rate?In below, I knew Rx + Tx = Toal trafic, then How do SCI figure out Rx or Tx traffic and avg Rate.For example, in Rx avg. rate is  311.3GB / 24hours / 1024 = 29.92 Mbps? otherwise 311.3GB / 15min / 1024 = 29.92 Mbps? Please let me kno

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10

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CLOUD

What equipmentscan I control in Ruckus Cloud?

Question

20

2

R750 Disconnecting from Cloud

I added 5 R750 APs to the cloud. One of them stays connected. The other four will connect and then disconnect every half hour. Any ideas?

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Answered

100

2

Ruckus Cloud API Wispr Login

Hello,Does someone has a complete documentation on Ruckus Cloud External Captive Portal (Wispr) login? I found a document on internet and I'm trying do decrypt the user's Ip with an HTTP POST with the following data:const options = { method: 'POST', uri: 'https://cloud.ruckuswireless.com:443/portali

Question

125

1

Adding Customers to "My Customers" tab

Hi there. I work for a msp with multiple clients. We are planning to onboard them to ruckus cloud. How do I create a new customer? Preferably we want each client to have their own venue sites.

Question

41

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how to take ssh of cloud managed AP

i want to check the AP is getting internet or not. how can I log in (SSH or HTTPS) to ruckus cloud-managed AP so that I can log in to AP and ping or traceroute the Internet from AP .

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Answered

233

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disconnect from cloud

When we setup a ruckus AP in the Ruckus Cloud Wifi console, it starts the proccess of registration, but then just appear it in the console with this message: disconnected from cloud.The AP cannot be access by console with default ip, we must reset the AP to default settings.If we try to setup the AP

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Answered

128

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