Cloud & Analytics

Cloud & Analytics

Cloud & Analytics

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BUG: Bad character encoding in cloud.ruckuswireless.com (UTF8 -> LATIN-1?)

Ruckus Cloud has a bug in which accent characters typed in any field get saved in non UTF-8 encoding and end up producing gibberish characters. This completely breaks integration any time non-english localization is involed. In Quebec for instance, or if someone creates a spanish localized por

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Acknowledged

25

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Cloud DHCP Service Profiles

Can anyone provide more detail on how the dhcp service profiles work ? Does this activate a dhcp server on every AP within the selected venue or does it relay requests to the cloud portal? Also if I create a pool and activate it on multiple venues will they share the pool or have a pool per venu

Question

155

1

SZ-H northbound interface configuration and JSON Respond

We are using the Ruckus Virtual Smartzone High Scale controllerver.5.1.1.0.589.We are trying to setup Hotspot WISPr with the custom Login portal and Radius Auth. I have configured the northbound interface with user/password The northbound interface is supporting JSON commands, according to the docum

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92

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Turn Down Indoor AP Radio

We have a bunch of T310S and R650 APs in our facility. I am looking for a way to - for a particular AP group - to turn down the radios a bit. We have a ton of spillage, where our WiFi signal can be picked up across the street a ways. Not sure if this can be done by venue, AP group, SSID, etc.? Thes

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60

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Cloud Authentication AAA to connect to wifi

Hey all, We are a heavily cloud based organization and would rather not use an on-perm, even as hybrid, for our auth purposes to connect to company wifi. We have Azure AD and I've been experimenting with spinning up windows server instances in aws to connect to Azure but nothing seems

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147

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Google Chromecast devices falling off network

We have a number of Google Chromecast devices on our network. For the most part they have just worked. Lately, though, they've begun to fall off the network, and cannot then be found and/or used. Usually a power reset will get the device back on the network (it looks automatically), but for some of

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157

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Accepted Solution

Official Solution

Setup 802.1x on WiFi network using Ruckus Cloud

Hi all, I am trying to get 802.1x working on our ICX switches and on our WiFi. All switches and APs / WiFi networks are managed in Ruckus Cloud. I have configured a test wireless network for Enterprise AAA (802.1x), and have a RADIUS server setup (Windows 2019 with the NPS role).  When I try t

Question

242

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Accepted Solution

change cloud us region to cloud eu

how to change a existing account in Cloud us to Cloud eu

Question

39

1

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Apple Connection issues with Ruckus Cloud

Over the last few months I have noticed that Apple devices have connectivity issues with Ruckus Cloud APs. Macbooks, AppleTVs, iPhones, the whole gambit. I am seeing it at different physical locations too, so this leads me to believe it is not location specific. I also do not see this with Unleashed

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Answered

823

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Regarding SCI Install issue. "We're sorry, but something

When I open the webpage after installing SCI in VMWARE ESXI, this message appears and DEMO cannot be installed."We're sorry, but something went wrong"

Question

22

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