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Recent Conversations
Conversations 1 - 20 of 4937
Photo of k cr
Log assistance
Over All Problem: We have an AP that is causing us issues.  Randomly, when you connect to it, one of 3 things will happen...1. Connects, ...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of li zijie
Ruckus Unleashed 200.5 has bug
After testing the 200.5 version of the defective R500 R600, will lead to a series of models, wireless LAN appears high delay, packet loss...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Corey Salm
Force Device to Access a Certain Access Point?
My home came with 2 Ruckus r510 Unleashed Mesh Network installed by the builder (Lennar). I'm noticing my computer even though upstairs k...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of John Westlund
Do I need vlan Pooling Or No?
Our current wireless network is Cisco and we have a secure SSID for our school owned devices and an open SSID that employees and staff us...
  • 1 me too
  • 1 reply
  • Question
Photo of Tech Support
ZD1200 Rack Ear Screws
Hello, What size screws fasten the rack ears to a ZoneDirector 1200? I took over administration duties from someone else and would like t...
  • 1 me too
  • 10 replies
  • Question
Photo of John Westlund
Anyone else having issues with iOS and OSX not showing the captive portal login?
I have a case open with support now but was wondering if anyone else has issues with the captive network login not popping up on iOS or O...
  • 1 me too
  • 2 replies
  • Question
Photo of Benjamin DeBrocke
Recover.me## SSID
I have an R710 unleashed AP's connected that was not connecting to my cloud controller anymore and nothing would work.  I have done the h...
  • 1 me too
  • 1 reply
  • Question
Photo of Alden Chevez
High Memory Usage
Hi all, vSZ-H is showing high memory usage. Right now is managing only 1 AP since is a test deployment. - Firmware version: 5.0.0.0.675 ...
  • 1 me too
  • 1 reply
  • Question
Photo of Martin Fox
Brocade loop protect issues
Would it be possible for Ruckus to implement a similar loop protect to HP please? This seems to be work on a mac address level - which we...
  • 1 me too
  • 1 reply
  • Question
Photo of mark lee
Get CLI config files of ZD ,like cisco's show run
I want to use a cli like cisco's 'show run' to get the cli configuration. And then enter this configuration to a new deivce by CLI. I ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jeronimo
A poor throughput performance standalone AP with NAT forwarding.
I have tested throughput test with NAT forwarding for Ruckus AP and some vender APs.On Nat-forwarding, Aruba(IAP mode)and Samsung AP(stan...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Scott Baker
Feature Requests
Hi,Can Ruckus look into adding, if possible:Encryption Method (or something similar) for captive portal/Web authentication, as AD can be ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Matt
ICX 08.0.80ca PSA - Missing bootloader in Zip
If you are updating to 08.0.80ca, please note that there is no bootloader included.  I'm pretty sure if you try to boot with the old pre ...
  • 1 me too
  • 2 replies
  • Idea
Photo of CS Staffworld
ICX 7750 Recommended Firmware
We have a pair of (Brocade) ICX 7750s working as our core routers (we are using MCT, BGP, OSPF, VRRPe). We are currently running firmware...
  • 1 me too
  • 1 reply
  • Question
Photo of Franz-Josef Geczy
Problem to connect to WLAN after upgrade to iOS 11
We are running a ZD 1100 with 9.10.2 Build 29 firmware and 7762 and 7363 APs. After upgrading iOS devices from 10.x to 11 these devices c...
  • 4 me toos
  • 6 replies
  • Question
Photo of Jako Nurges
Ruckus VSZ Unable to find new R510 AP
I am running VSZ version 3.4.0.0.976. I have currently 21 AP. I purchased 5 AP and configured 4 of them without an issue, when setting up...
  • 1 me too
  • 12 replies
  • Question
Photo of David Weinberg
WDS Bridge
Trying to create own network with TPLink WDS
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Geoffrey Ma
Users can't find characters in DPSK password on their keyboard. Can we limit the characters when DPSK are generated?
My users are given a Batch DPSK when they enrol at the school. Unfortunately, some of them can't find some of the characters on their dev...
  • 8 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Don Kirby
Outdoor AP placement guideline
We're planning an outdoor coverage area of about 10 acres (455,000 sq ft).  This is mostly open space with gardens.  Ideally, we would li...
  • 1 me too
  • 0 replies
  • Question
Photo of Sven Kessler
Airprint not working in tunnel WLAN when client and printer connected to different APs
Hi, following situation: #SSID1 and #SSID2 are both in tunnel mode and in same VLAN (900). When a Airprint enabled printer is connected...
  • 2 me toos
  • 0 replies
  • Question