ZoneFlex 2942 is stuck and unable to hard reset

I had hold the hard reset button for 10 seconds but nothing happen.
Please help.

Aaron Chan

4 Posts
0 Reply Likes
panic

Posted 7 years ago

7 years ago

Primož Marinšek, AlphaDog

413 Posts
49 Reply Likes

Have you tried pressing and holding the reset button for like 2 or 3 minutes?

If not try it and see if it helps. Sometimes they come back from this.

Which LEDs are ON? All or just some?

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7 years ago

Aaron Chan

4 Posts
0 Reply Likes

Just AIR and WAN LEDs are on.
Do you mean holding the Hard reset or Soft Reset button for 2-3 minutes?

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7 years ago

Aaron Chan

4 Posts
0 Reply Likes

I tried holding Hard Reset for 3 minutes but still no luck :(
Please help.

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7 years ago

Aaron Chan

4 Posts
0 Reply Likes

After factory reset, I cannot reconnect back to my ZF2942 anymore. Tried holding hard reset for 3mins but no luck.

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7 years ago

Keith - Pack Leader

860 Posts
52 Reply Likes

@Aaron, sounds like it's failed. https://support.ruckuswireless.com/co... to raise an RMA.

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