ZoneFlex 2942 is stuck and unable to hard reset

  • 1
  • Question
  • Updated 4 years ago
I had hold the hard reset button for 10 seconds but nothing happen.
Please help.
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Aaron Chan

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  • panic

Posted 4 years ago

  • 1
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Primož Marinšek, AlphaDog

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Have you tried pressing and holding the reset button for like 2 or 3 minutes?

If not try it and see if it helps. Sometimes they come back from this.

Which LEDs are ON? All or just some?
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Aaron Chan

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Just AIR and WAN LEDs are on.
Do you mean holding the Hard reset or Soft Reset button for 2-3 minutes?
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Aaron Chan

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I tried holding Hard Reset for 3 minutes but still no luck :(
Please help.
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Aaron Chan

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After factory reset, I cannot reconnect back to my ZF2942 anymore. Tried holding hard reset for 3mins but no luck.
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Keith - Pack Leader

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@Aaron, sounds like it's failed. https://support.ruckuswireless.com/co... to raise an RMA.