ZoneDirector as a Virtual Machine (VM)

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  • Updated 6 years ago
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We are dying to be able to deploy ZoneDirectors are VMs. This would save so much time and $, especially for smaller deployments. If you can make this cost effective / free for sites with 3 or less APs, that would be incredible as well. Sometimes we lose deals because of this.
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Billing CytexOne

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  • excited

Posted 7 years ago

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Neal McArthur

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This would be great as a redundancy feature. To have a VM in standby incase the Hardware failed would be great with a cheaper license fee, a great feature I see.
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Primož Marinšek, AlphaDog

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I agree with the ZD on VM part.
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David Stiff, Employee

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Official Response
CytexOne - thank you for your feature request. I would love to speak live with you to flush out your though around a VM for small customer deployments. Please email me at [email protected] if you would like to explore your idea further.
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Primož Marinšek, AlphaDog

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I hope you could make a VM ZD for bigger deployments also. Truthfully I don't see much sense in making it for deployments of up to 3 APs. The work involved is probably the same as for 30 or 3000. It's just a licence. When we deploy 3 APs, the competition has to do 5 or more, so the price is about the same, and for us at least, there wouldn't be much benefit there.

But thsi way you would loose dependance on the hardware which can be quite a stumble if it isn't on stock at the local distributor. And the hardware you deploy would limit to which AP count you could scale your deployment. So you wouldn't need to trade in your ZD and wait for a 3000 for example. You could do it with a simple license upgrade that you get in about a day.

And there's also an upside for you, as you wouldn't need to provide for AHR in the case of a failure.

To be fair the new policy of redundant controllers is very nice, but virt software has good redundancy features also, and the deployment is even easier than owning another box that sometimes the customer doesn't have the space for.

Keep up the good work.
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Kosek Dan

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A VM of Flexmaster is already available, so why not for ZD?
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Ceth Eslick

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I would also like to be able to deploy a Zone Director as a VM. We have a ZD 3000, and would like to set up another one for fault tolerance. The only time it would need to service clients is if the physical appliance went down.

Customers should have a choice of buying a ZD as either an appliance or a VM, but every license should come with a free additional VM license for fault tolerance. You could even design it so that the only time the backup VM will service clients is if it can't communicate with the "master" ZD. There's no reason a network should go down while you wait for a new appliance to arrive under warranty. It would cost Ruckus nothing, and everyone would be happier.
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Steve Yuroff

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Found my way here by googling if it was possible to have ZD in a VM. Add a +1 to the chorus of Ruckus customers who would love to have redundancy or even the primary ZD as a VM. So much gained, from hardware independence to backups to disaster recovery...
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Idgara

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I really see this as a No-Brainer! I would take it a step further and say that the ZD should be offered as an ISO as well. It's not that I don't trust the Ruckus hardware as I've never had a Zone Director fail. It's just that the days of using proprietary hardware for these types of devices has passed. There is really no need for Ruckus to be in the hardware business any more than they have to.

If Smart OS were to be liberated from a particular hardware device quite a few possibilities present themselves. How about ZD as a service? Charge a better price, but charge it forever and ever and have the software stop working if the maintenance runs out. Ruckus gets guaranteed renewals and we get to control the hardware.
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Mark Young

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"Charge a better price, but charge it forever and ever and have the software stop working if the maintenance runs out"

Please don't encourage them !!! We pay enough for this gear as it is!
.
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Idgara

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I will try and encourage them all that I can. Turning the ZD into a monthly line-item would be the best thing that could happen to us. Right now we get a one time shot on an item that gets harder to sell as the seat count go up. If you turn it into SAAS we both get recurring monthly income forever. Winner-winner Chicken Dinner!
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Mark Young

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How about a ZD as a VM at something approaching reasonable ? Check out what the other vendors are doing in this regard - choice of VM or appliance.

Myself i prefer to keep the WLAN controller local to the site rather then a cloud based approach so no cloud controller thanks. It all comes down to where you are deploying and how reliable your WAN links are

All theses aaS things are adding up!! So not keen on another aaS being added to our life blood being bled away drop by drop per month. I find customers are getting weary of aaS offerings. YMMV!

But a ZD as a VM would be a winner for us. Ruckus seem to be behind in this area.
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Idgara

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Besides a few other vendors offering Cloud Controllers, or UBNT with their free controller, I'm not aware of any other major vendor allowing you to VM their controller. Maybe I'm wrong.

For our purposes almost everything we sell now is part of a managed solution and we're the one paying the bill. So anything that can be turned into a monthly charge and put on a VM is a huge plus. Large hardware charges on the front end make a managed solution more difficult. As more of us move to this model this will become even more desirable.

What kills us is having to buy the controller and support and budget for annual support renewals. It's difficult to build a balloon type payment every 12 months into a monthly maintenance agreement. A flat fee each month is far easier to budget as the expenses for the project are steady.

To be honest I'm not holding my breath on this one. Ruckus is far too committed to the model they have to vary too much into this arena. Their lifeblood is support renewals, so I don't look for them to move on this. But as they say, "hope springs in turtles."
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Mark Young

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"Besides a few other vendors offering Cloud Controllers, or UBNT with their free controller, I'm not aware of any other major vendor allowing you to VM their controller. Maybe I'm wrong".

ahhh, off the top of my head.....Air tight, Xirrus. Most likely more if we do the research.

There is one thing and one thing only that keeps me on Ruckus ...RF is the BEST out there and when discussing Wi-Fi , that's what its all about. I like the ZD's dont get me wrong, but IP "smarts" dont seem to be very important to Ruckus. But you know, i can add the "IP smarts" in other ways. I cant do a damm thing about the built in RF tech. So for my money, i'll stick with the RF greatness thanks and deal with the IP/IT side in other ways.

So yeah, a VM for the ZD would be Soooooooo nice to have. I am with you there on that, but i'd prefer to pay for the VM one off thanks, not continue to be slowly bled every month. Dont know about you, but i have a tax problem, so for me, up front purchases are great. Ongoing monthly payments dont help me spread the tax offsets around.

Now Ruckus supply is a whole other issue....dont get me started :-) Ruckus does not seem to understand that to be able to place this wonderful tech in the market place, it has to actually be available when the client says "Yes"...not weeks or months later.

But as my Ruckus continent rep points out to me, they know what i am saying on this forum, so........ i'd best not whinge too much about the lack of proper supply and spare parts held in some countries. This is the only negative thing i can say about Ruckus - support is first class (best i've ever seen), the products are solid and the RF is simply the best out there.

Now Ruckus, pleeeeease give us a ZD VM. It would make life so much easier for us.
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Idgara

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Ahhhh, more Cloud Controllers. Xirrus isn't really on my radar, but your point is taken.

As far as taxes go, I've never given it much thought. When we were mainly a "break-fix" shop our gross would be really high, so having the parts invoices were a tax must-have, but not so much these days.

So far we've never seen the supply issues you're experiencing. Scan Source seems to always have supply on hand when we need it. I had a problem getting some adjacent mounting brackets for the 7055's, but that's all I can think of. We've had fulfillment issues with some other vendors, but Ruckus has so far come through for us in the US.

But to the point at hand. . .this thread has run for a number of months with no new updates from any of the Ruckus Admins, so I'm pretty sure we're spitting in the wind. But who knows?
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Idgara

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So I guess it's in the hands of the Ruckus Bean Counters. I hope this doesn't go the way of my suggestion to the US Navy for Screen Doors in their Attack Subs.
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Mark Young

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Why, does the US Navy have Ruckus AP's on its attack subs?

Yeah, i bet that Ruckus in the USA is golden in every way. They really are a great company - they do so many things right. Its just this one thing that really appears to be a screw up - supply. Who knows why this is? I am willing to bet there is a good answer - but it does not change the reality of struggling to maintain sales of a high end enterprise grade radio system when we dont have good steady supply on hand at all times always.

Anyway, i can tell you my experience says Ruckus DOES read these forums - so they have heard the will of ,many customers. Now lets see what they do.

But even if we dont get a VM, you gotta admit, the ZD is quite a little box of tricks.
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Primož Marinšek, AlphaDog

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@Idgara, there is the option of ZD in a cloud, you just have to make it your self?

However, AirTight has the OPEX and CAPEX models, but I wouldn't like to begin explaining to my customers that they will have to pay me each month...forever :)
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Idgara

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Primož Marinšek less than a minute ago
@Idgara, there is the option of ZD in a cloud, you just have to make it your self?

That's an option we're already doing and I would still very much prefer that the Zone Director on our Private Cloud be on a VM. No change to our request to virtualize Smart OS.

I would rather sell my client on say $3500 a month for 5 years as opposed to $150,000 or so. Managed services adds value to your company where Break-Fix does not. It's liberating and infinitely better for your bottom line and your clients real long term needs. But you have to believe in it before you can sell it. Good luck to all of you.
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Mark Young

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Primoz,

Good input and adds dimension to the thread.

In addition to this......... "But you have to believe in it before you can sell it."....

could i add this......

"But you have to actually have the stock incountry before you can sell it - customers who decided to go with upmarket, high end, enterprise grade wireless gear generally don't want to wait weeks to a month or more for equipment"

But you know i think we are flogging a dead horse on this.......... time to let it go and accept these wonderful radios have long lead times to procure. Just have to convince the end customer that Ruckus is SO GOOD that its worth waiting for and they shouldn't go with the Ubiquity gear that is all over the place and that they can have this afternoon and that is getting better and better in terms of performance, is a 1/3 of the price and that has a WLAN controller that runs as a VM today.

No i'll stick with the Ruckus RF, but man, my job is NOT made any easier with these supply problems we are plagued with.

Have a great day.
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Eizens Putnins

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I am really surprised by all this complains about delivery time -- we are a small reseller, but we have stock to start to install most projects immediately. If you want to sell staff you must have it on stock, and nobody will do it instead of you.
For my experience, Ruckus has actually better lead time than Cisco (4-6 weeks is standard, may be sometimes 12-16 weeks), Alcatel-lucent (4-6 weeks) and other big networking vendors... You can't stock Cisco as there is too much parts, but some stock of APs and controllers is a must...
We have normal lead time for APs 2 weeks from distributor. Controllers and outdoor AP may take longer (but usually doesn't), and with outdoor solution installation takes time anyway.
In case of rash for controllers we use our demo-kit with temporary license if we need to install bigger system fast, it gives us 4 weeks to deliver.
Anyway, Ruckus is supplying distributors, and resellers buy from them, so if your distributor is not maintaining enough stock, just change to other distributor.
I also agree, VM for ZD would be great, and as much as I know it is planned at some moment. I suspect that there is an issue of licensing security -- as cloning of the ZD VM have to be prevented, so some additional work have to be done.
It is a fact that you can run Ubiquity controller on a VM, and it is free, but it also has about zero features... If Ubiquity do some work on a software end, they solution may become much better, but than it will be not so cheap any more...
You can also mention Enterasys, it also has VM controller (but not free), but offull APs.
Usually VM version license cost is the same as for same size controller, so it will be not cheaper, but just more convenient for customers having VmWare servers, so it makes sense mainly for big installations.
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Idgara

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I was at Interop this past week and had a chance to chat with some of the Ruckus higher-ups. According to them Zonedirector as a virtual machine is a Done-Deal and we should see it come to fruition over the next month or so with version 9.8.

I can't wait to give it a try!
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Keith - Pack Leader

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There are no current plans to release a ZoneDirector as a virtual machine image.

But..stay tuned...
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Idgara

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Keith,

So what has changed in the last month? I was told at Interop by one of your Vice Presidents that this was happening and would roll out in a month or so. He volunteered the information before I brought it up. Have they decided to pull the plug at the last minute?
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Idgara

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The Ruckus Team at the Ruckus booth at Interop / Las Vegas were really talking it up. It went something like this: do you run virtual servers, because we're releasing ZD as a virtual machine with version 9.8. This guy is a Senior VP. He didn't say we're thinking about it, or stay tuned; he said it was a done deal. This guy is one of the top exec's in the company. I don't think he was making it up.
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Keith - Pack Leader

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Well this is awkward!..:) 9.8 is due in a few weeks, so let's see!
re: Me being in the dark...would not be the first time!

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