zonedirector 1000

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  • Question
  • Updated 1 month ago
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I am not able to access the zonedirector 1000 via browser, it is only in that screen below.
Freezes on this screen and does not open the manager, I've tried in other browsers and also other machines, it's the same thing.


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Geraldo Nazareth

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Posted 3 months ago

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Michael Brado, Official Rep

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Hi Geraldo,

     Have you tried a power cycle?  Does it still answer ping, but not HTTPS?
Have you saved a backup configuration since your last changes?  You may
need to try a factor default (indented button on front) for 8+ seconds, and see
if you can reach it at 192.168.0.2 or not. If so, restore your backup.

     If not, the light bulb in my living room that I never turn off, went out last night.   =:^(

    Sorry for the lame attempt at humor on Fri before Labor Day in US vacation, but
sadly too, the ZD1000 has reached it's Last Day to Repair or Replace = 8/31/2016
according to the end of sale documentation.
https://support.ruckuswireless.com/documents/177-zd1000-end-of-life-notification
(Edited)
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Geraldo Nazareth

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The problem is that I did not back up and that's why I can not reset, does it have no other way to access?
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Martin, Official Rep

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yes via ssh, so try to connect via ssh or via serial and see if you can access there.
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Geraldo Nazareth

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Not works yet, I try to ssh and serial without success
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Chris Huff

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Same issue here...tried multiple PC's, IE, Chrome, FF, Edge...with and without compatibility view. It's up and working and so are the AP's but nothing will let me log in! WTH
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Chris Huff

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Did, they don't work.

What is the page it should be landing on? If you just navigate to the IP it quick flashes http://192.168.100.17/tohttps.jsp then goes to https://192.168.100.17/_.html so that java(?) redirect or whatever doesn't seem to be dumping it to the right page. So what's the html page it should be going to? login.html?
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Chris Huff

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Digging deeper the JSP file is looking for IPv6 and only IPv6...

<html>
<head>
<script language="javascript">
var ip = '';
var IE = !!(window.attachEvent && navigator.userAgent.indexOf('Opera') === -1);

function checkIPv6(v)
{
    return (/::/.test(v) ? /^([\da-f]{1,4}(:|::)){1,6}[\da-f]{1,4}$/i.test(v) : /^([\da-f]{1,4}:){7}[\da-f]{1,4}$/i.test(v));
}

if (ip == '') ip = location.host;
if (IE && checkIPv6(ip)) ip = '[' + ip + ']';

location.href='https://' + ip + '/';   
</script>
</head> 
</html>
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Chris Huff

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More...

The login page should be https://192.168.100.17/admin/login.jsp but it keeps rerouting to the link the OP posted above...

I was able to get a page to load using this link https://192.168.100.17/user/user_login_prov.jsp but none of the login credentials work

Whatcha got Michael?
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Michael Brado, Official Rep

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Your ZD1000 appears to have given it's last...  I have a few too, and I'm sure they're cheap on eBay (being end of life, end of support and all).
You can probably get a ZD1100 for low cost too, and we've got free WPA2 KRACK upgrade going on.
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Chris Huff

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It works perfectly, I just can't login. Something in your code is forcing a redirect away from the login page. I already have a ZD1200 and and 5 ZoneFlex R170s to deploy but I'm likely going to return them because of this crap. The device is fine, it can get to other logins just not the admin. Very fishy.