Zone director cached old system name

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  • Updated 4 years ago
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I have Zone Director 1100 I have change the system name of ZD to reflect the new DNS name of ZD. Now my clients can not access the web authentication page, it gets redirected to the old system name of the ZD.
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Donald Scott

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  • frustrated

Posted 4 years ago

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Rob Coote

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Clear the DNS cache of the clients.
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Donald Scott

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Hello Rob,

Thank you for your reply. DNS cache has been cleared from client's laptop.
I get the same problem when tested on a new laptop.
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Rob Coote

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A couple of other things to check:

NSLookup from those clients and see what IP the hostname resolves to. Ensure that is the same hostname in the redirect setting on the controller.

Check for a A record on your DNS server that might still point to the incorrect hostname/IP.
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Reese Williams

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Hello Donald, can you look at this KB article and see if this is the solution you need.
https://support.ruckuswireless.com/an...
thanks,
Reese
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Donald Scott

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Hello Reese,

Thank you very much for your help. Re-importing the certificate has fixed the problem :)