Zone Director 1200 with 5 waps. ZF7055, ZF7982, R500 and 2 7025. Works all, but 7025 goes to infinite update mode on zd. How to fix it?

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  • Updated 2 years ago
I can see 7025. Status updating, after that disconnected, means that they are restarting after update. And update again, i left for 2 days - so 2 days of updating LOL

Log in to it is not a problem, but its telling you that already controlled by ZD.
So infinite loop.

What to do?
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Roman Somov

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Posted 2 years ago

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Michael Brado, Official Rep

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What version of firmware on the ZD1200?  The 7025 is supported in 9.9.0 and 9.9.1, but not in 9.10+ releases.
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Roman Somov

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 Version9.9.0.0 build 205
and also in case if you will advice me other firmware, I cant download it from your website because I am not a premium user or something like that. Funny I got 1000+ multiple models waps and 3 zone directors, including this one. (ZD1200, ZD3000, ZD5000) And I cant even download the firmware LOL

Also if i go to administer-upgrade-curent software information. I got this -
AP Model Bundled Firmware
r3009.9.0.0.205
r5009.9.0.0.205r600 9.9.0.0.205
r7009.9.0.0.205
sc8800-s9.9.0.0.205
sc8800-s-ac9.9.0.0.205
t3009.9.0.0.205
t300e9.9.0.0.205
t301n9.9.0.0.205
t301s9.9.0.0.205
zf70259.9.0.0.205
zf70559.9.0.0.205
zf73219.9.0.0.205
zf73419.9.0.0.205
zf73439.9.0.0.205
zf73529.9.0.0.205z
f73639.9.0.0.205
zf73729.9.0.0.205
zf7372-e9.9.0.0.205
zf74419.9.0.0.205
zf7761cm9.9.0.0.205
zf77629.9.0.0.205
zf7762-ac9.9.0.0.205
zf7762-s9.9.0.0.205
zf7762-s-ac9.9.0.0.205
zf7762-t9.9.0.0.205
zf7781cm9.9.0.0.205
zf77829.9.0.0.205
zf7782-e9.9.0.0.205
zf7782-n9.9.0.0.205
zf7782-s9.9.0.0.205
zf79829.9.0.0.205

So looks like it should work.
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Michael Brado, Official Rep

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Yes Roman, it looks like it should work.  Are the 7025s local to the ZD?  Are other APs around the 7025s joining/upgrading/reconnecting/provisioning and working now?

Have you tried a Factory Default of the 7025s?  If so, do you have DHCP option 43 or DNS hostname 'zonedirector.local.domain' with your ZD IP (not mgt IP), and two IPs if using Smart Redundancy?
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Roman Somov

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Currently Managed APs
 Refresh To stop Auto Refresh click Stop button in Toolbox MAC Address Device Name Description Location Model Status Mesh Mode IP Address External IP:Port VLAN Channel Clients Bonjour Gateway Application Capability Action
 e0:10:7f:1f:31:00zf7055Audrey zf7055ConnectedDisabled10.0.0.2310.0.0.23:1222313 (11b//n-20), 44 (11a/n-40)0DisabledCapableSystem InfoRF InfoConfigureSpeedFlexNetwork ConnectivityRestart
8c:0c:90:2a:13:c0   zf7025DisconnectedNot Supported10.0.0.25    Not SupportedIncapableConfigureNetwork Connectivity8c:0c:90:2a:1a:c0   zf7025DisconnectedNot Supported10.0.0.24    Not SupportedIncapableConfigureNetwork Connectivity2c:c5:d3:3a:93:d0   R500Roman r500ConnectedNot Supported10.0.0.2110.0.0.21:1222311 (11b/g/n-20), 153 (11a/n/ac-80)0DisabledCapableSystem InfoRF InfoConfigureSpeedFlexNetwork ConnectivityRestart
2c:e6:cc:0a:4b:80zf79822nd floor zf7982ConnectedDisabled10.0.0.2210.0.0.22:12223111 (11b/g/n-20), 36 (11a/n-40)3DisabledCapable

Yes, other 3 are working fine. 755, 7982 and r500.
Normally I do dhcp reservation by mac on router to make sure that if I will ever need to do factory reset it will be easy and fast to find the wap. After that unflagging the ports on the same vlan. Waiting for zd to pick them up and update. (ZD set to auto approve). After that changing dhcp to manual on wap and changing port to trunk (tagged)

Always works, but 7025 with zd1200 not. I checked it on zd 5000 all works