Zone Director 1100 and WAP R500 units

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  • Updated 2 years ago
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Does Zone Director 1100 really not support the AP R500 units? I am getting this error "Model[r500] is not supported; connection request from AP[....] refused"
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Syble Thon

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Posted 2 years ago

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Michael Brado, Official Rep

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Hi Syble,

   On what version ZD1100 firmware?  R500 model AP is supported from 9.8.1.0.101 (9.8 MR1) release.

https://support.ruckuswireless.com/answers/000003580

https://support.ruckuswireless.com/documents/529-zoneflex-9-8-1-mr-9-8-mr1-release-notes