ZF7982 cannot edit wifi settings after initial setup

  • 1
  • Question
  • Updated 3 years ago
Greetings!

Recently acquired a ZF7982, factory reset it, and am using it as a standalone ap.

It is currently running the most recent FW: 9.6.1.0.15

If I set up a 2.4 or 5 ghz network, give it a name, change some settings, then enable wpa2, psk, aes and give it a password and hit update, it reloads the page and then blanks out all of the information, like the attached screenshot.

After that I cannot update or edit any of the settings and the only way to make it work is to factory reset the ap.

Does anyone have any insight?

TIA. :)
Photo of abalingit

abalingit

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Monnat Systems

Monnat Systems, AlphaDog

  • 759 Posts
  • 162 Reply Likes
Hi,

Please try a different browser like Google chrome or Mozilla Firefox.

Also in case if you have controller in network then please configure the AP after hard resetting it and AP is Disconnected from network

Hope this helps.
Photo of abalingit

abalingit

  • 2 Posts
  • 0 Reply Likes
HI again,

I've tried on several OSes/browser combinations with the same result.

I don't have a controller in my network.

Any other suggestions would get great.
Photo of Monnat Systems

Monnat Systems, AlphaDog

  • 759 Posts
  • 162 Reply Likes
Hi abalingit

Please try upgrading/downgrading your AP to see if it corrects the issue.

Hope this one helps.
Photo of Munish Dhiman

Munish Dhiman, Employee

  • 100 Posts
  • 14 Reply Likes
Hi abalingit,

Mostly It's happen due to Browser. Did you try the CLI to check if it accepts the changes?

Looks like an issue with the Firmware , i agree with Monnat .

Go ahead and reinstall the firmware and see it fixes the issue. Please let us know .

Thanks
Munish