ZF7962 won't connect with firmware 9.6

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  • Updated 4 years ago
My zf 7962 and 7982 AP's won't connect after upgrading the ZD3025 to 9.6 from 9.5.2.0 build 15. They do connect when I downgrade back to 9.5.2.0 build 15. I'm told that 9.6 offers better Apple TV performance and that's why the push to upgrade.
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Lee Ostlind

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Posted 4 years ago

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Michael Brado, Official Rep

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Both models of AP are supported in ZD 9.6 firmware, so the problem could be IP
connectivity or LWAPP discovery problems. Do you see the APs connect and
upgrade firmware, then not come back? If you can find the APs' IP address, use
SSH to access the AP, login with the ZD admin credentials and issue the cmd:

set director ip a.b.c.d [a.b.c.e]
then
reboot

And this will point the AP to the ZoneDirector, to send it's LWAPP discovery pkts.