zf7372 firmware upgrade problem

  • 1
  • Question
  • Updated 5 years ago
hi. i have ruckus zf7372 and recently tried to upgrade the firmware. however, accidentally i was upgraded it with a wrong firmware and the access point now seems not working. only the LED power is ON. i tried to reset to the factory default by pressing the reset button, but no change. I ping the default ip: and no reply. need help on how to revert to the previous firmware or at least to let me logged in to the configuration interface/GUI. tq in advance.
Photo of msiateam


  • 1 Post
  • 0 Reply Likes
  • confused

Posted 5 years ago

  • 1
Photo of Monnat Systems

Monnat Systems, AlphaDog

  • 923 Posts
  • 208 Reply Likes
if sure that hard resetting is NOT helping then its broken. You must contact support to get it RMA;ed