zf7363

I found several zf7363 from the warehouse,the product serial number on the back is 967-7363-JP02.I download firmware 9.7.1.0.17 from ruckswireless to update local,But I can't use the products,can't configurate them,can't go back to the original configuration after restarting automaticlly.Is it something wrong during the updating or about the firmware?

gan kewen

1 Post
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Posted 5 years ago

5 years ago

Monnat Systems, AlphaDog

923 Posts
205 Reply Likes

Hi Gan kewen,

It look like you have devices where were supplied to Japanese ISP by Ruckus. Those devices were preconfigured as per ISP configuration. these devices will WORK only with ISP service to whom these were supplied.

You may have to contact THAT ISP to see if they can help you. Hope this helps.

Cheers.

Comment

5 years ago

Sunil Kumar

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I had purchased 5 nos. of 967-7363-JP02 Zoneflex 7363 model but I can't access the same due to have no login id & password. Please help.

Regards,

Sunil Kumar

Comment

2016-06-30T16:19:04+00:00

chavdardinev

1 Post
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Hi
My e mail address is [email protected]
I have the same problem with ruckus like you
Can you help if you find a solution
Thanks in advanced

With best regards

5 years ago

Michael Brado, Official Rep

3089 Posts
444 Reply Likes

As Monnat pointed out, those ordering part numbers indicate a Japaneze ISP, whom you must contact for assistance. Ruckus cannot provide alternative access information.