ZF7341 Problems with SZ100

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  • Updated 2 years ago
Hi, We are having some issues connecting some ZF7341 to a SZ100, the SZ100 is running v3.1.1 (v3.2 don ́t support the ZF7341) APs H500 and R500 are working fine, but as soon we install the ZF7341 the SZ100 show FW updated but the AP never connect to the SZ100, we have to manually connect to the AP, it shows SCG v3.1.1. We try everything we could thing off but there ́s no way we can ́t make it connect to the SZ100.
Do anyone have ever work with SZ100 and ZF7341? Is there any information to archive this?
Thank you!
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Rolando Barbosa2

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Posted 2 years ago

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Michael Brado, Official Rep

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Try a command "set scg ip a.b.c.d" on the zf7341, with your SZ-100's IP address for a.b.c.d.
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Rolando Barbosa2

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Thank you Michael, we already try that but after reset the AP it never connect to the SZ, it keep booting on SCG FW 3.1.1 but with no configuration, any other idea?
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Michael Brado, Official Rep

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One last thought, can you bring the AP and locate it on the same switch/VLAN as your SZ-100?

In case the WAN link was preventing the AP from getting provisioned, after it seems to have upgraded ok earlier?

If it does join/connect to your SZ-100 when local, then move it back to current network location.

If not... that is one of our first/oldest models of AP, and might need replacing.  I hope locating the AP near your SZ-100 helps it get connected.

(Edited)
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Rolando Barbosa2

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Thank you again for you reply Michael, the full scope is to migrate 37 units of ZD7341, but we are running a quick demo connecting directly the ZD7341 to a small switch with the SZ100 on it... looks like we are running out of ideas, anyway We will give another try and after that I will post here the updates.
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Rolando Barbosa2

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Hi, Let me update this post, finally after many test we had to install v3.1 on the smart zone and install standalone and after move every ZF7341 one by one to the smartzone, we ran in to various problems /like missing SSIDs, etc.) but after factory reset every AP everything is working now.
The only weird situation we are facing is the propagation of a SSID name ̈island-xxxxxx ̈, anyway thanks for the help and maybe this help someone out there.