ZD1100 upgrade problem: insufficient memory

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  • Updated 12 months ago
  • Acknowledged
My ZD1100 is running 9.8.0.0 build 373.
I have been trying to upgrade it to 9.8.2.0.15 and it always fails on "insufficient memory" error.
I followed KB article 1689 without success.
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Marian Hercek

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Posted 12 months ago

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thomas fankhauser

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John Taylor

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Try freeing up memory by following the steps here:
https://support.ruckuswireless.com/answers/000001689
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Marian Hercek

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I do it everytime I try to upgrade ZD.
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thomas fankhauser

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try oldest browser you have. also oldes OS like win XP
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Marian Hercek

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I've tried Firefox 45.0.1, 45.9 ESR and Internet Explorer 8.
This is not problem of browser but ZD itself.
As you can see in my previous post, half of memory is free and probably it's not sufficient for upgrading. I also have tried different images.
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John Taylor

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Then I would recommend opening a support case with Ruckus.