ZD weird accessible, some time connected some time can not connect , all network many segment are related connect..

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  • Updated 12 months ago
How could be zd is not accessible even if connected from same / different segment address in one network
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Anugrah Endar

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Posted 12 months ago

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Martin, Official Rep

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Hi Anugrah,
Can you provide a bit more information ?
What model ZD you have.
Can you ping to the IP address ?

Did you check via the serial port and ping another device on the network ?

Regards
Martin
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Monnat Systems, AlphaDog

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Hi

If i understand your network through Ruckus is online. Ap's are up but you are NOT able to connect to it on UI...

May be ZD-AP are on different VLAN and you being an user may be on different VLAN...

need more info
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Anugrah Endar

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Hi Martin,
- ZD1200 model
- ping to ZD reply, event from different VLAN


Hi Monnat Systems,
May be ZD-AP are on different VLAN and you being an user may be on different VLAN...<<<Thats why I wrote this message, could we've go to next analisis problems ?

We actually already route all different VLAN for connecting to each other, but why in last 2 day.. we can do it remotly and only not working on ZD.


Thanks,
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Anugrah Endar

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More info :
1. This happen is just for several time error, some times we can access the ZD,
2. If the problems happens on my network ( firewall ), the access should be block permmanently.


Thanks n wait the advices,