• 1
  • Question
  • Updated 1 year ago
We are migrating from a ZD1100 to a ZD1200. We managed to import the configuration in ZD1200 (backup from ZD1100) however the generated and active gust passes don't seem to work on the new ZD1200. Is there a way to solve this or do we need to prive all users with newly created guest passes
Photo of Marc Van den Bergh

Marc Van den Bergh

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Michael Brado

Michael Brado, Official Rep

  • 2183 Posts
  • 301 Reply Likes
You might want to contact Tech Support for best assistance in this case.
You want both controllers to be running the same version, and always save backups.