Windows 10 laptop wifi issue with radius

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  • Updated 3 weeks ago
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We have Ruckus SZ 100 with almost 100 APs setup with Radius configuration its an multi location setup the problem what i am having is our MD's Windows 10 laptop working fine in HO but when if he roam to Branch office A and B its get connected automatically without any problem But whenever its go to Branch office C its not get connected automatically what we need to do is go to intel wireless proset utility from there we need to connect and its get connected i understand its an adapter behavior to connect or not.

but my question how its automatically get connected to wireless at HO and Branch office A and B if its an adapter behavior then what exactly basis its get connected to HO and other branch except Branch C ?

Configuration is same on all the location.

any idea to find root cause?

Regards,
Shoeb
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Shoeb Qureshi

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Posted 3 weeks ago

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Michael Brado, Official Rep

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My idea would be to review logs with Tech Support!  It might take some network analysis.
https://support.ruckuswireless.com/contact-us
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Shoeb Qureshi

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Ok will do that..

Thank You !!!!!