Why my Serial number is not valid for regisration. R310

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  • Updated 3 weeks ago
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ELOY

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Posted 3 weeks ago

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Anusha Vemula, Employee

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Hi Jose,

Can you post the exact error that you received while registering the AP and also let us know the S/N.

Regards,
Anusha
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ELOY

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Serial number is not valid for regisration.

521709013506
911809002618
521709014379
521709014564
521709014321
911809002564
911809002535
521709014103
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Anusha Vemula, Employee

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I see these units are already registered in our base for a company. I am not sure if you belong to the same company or not.

Please open a ticket with us from support portal and our CS team will help you on this issue.

https://support.ruckuswireless.com/contact-us

- Anusha
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ELOY

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Why Serial number is not valid for regisration. If already register it how can i get and activate the support from your company if the registration is not valid... and asking for SPA code to activate the suport...
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Anusha Vemula, Employee

  • 51 Posts
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Please open a ticket with us from support portal and our CS team will help you on this issue.

If you cannot open a ticket, you can come on a chat session also with us.

https://support.ruckuswireless.com/contact-us

- Anusha