Why is premium support required for an upgrade?

  • 1
  • Question
  • Updated 5 months ago
I recently came on as Director of Technology for a school district that is using the Ruckus SmartZone 100. I notice that there is a new version available (5.0.0.0.675) and I was interested in upgrading. However, when I try to download it - it tells me that I need premium support. 

We currently have SLED Support for the device - is this different than premium? Why is premium required for software downloads for our product and will the newer version ever be available to me?
Photo of Vincent Arriola

Vincent Arriola

  • 1 Post
  • 0 Reply Likes

Posted 5 months ago

  • 1

Be the first to post a reply!