why Access Point keeps disconnecting and reconnecting automaticlly?what is the isssue

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  • Updated 7 months ago
Access Point keeps disconnecting and reconnecting automaticlly
Photo of Macherla Karthik

Macherla Karthik

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Posted 7 months ago

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Photo of Raghavendra Raghavendra

Raghavendra Raghavendra

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Hi Macherla, 

Can you please check your network is running or having any issue. You can extract AP tech support by navigating to monitor-APs and click on system info to download AP tech support? 

How is the frequency of the issue?
https://support.ruckuswireless.com/answers/000001658
Also refer above KB article if it is rebooting due to heartbeat lost and this could be network issue so please verify ?


Regards,
Raghavendra.