Where to find expected End of Life dates for current APs?

  • 2
  • Question
  • Updated 7 days ago
  • Answered
I've been searching the various documentation sources for the current range of Ruckus APs, and I'm not having any luck finding anything on anticipated End of Life dates for the R500 to R710 series APs. We are planning out an upgrade for our school, and we would like to know in advance the potential EOL dates for these radios to help us with our planning. We had a negative experience previously when we received an earlier than expected EOL notice very soon after we outfitted our school with ZF7962 APs, and we do not want any surprises this time around.
Photo of Ken Yeh

Ken Yeh

  • 24 Posts
  • 1 Reply Like

Posted 4 years ago

  • 2
Photo of Michael Brado

Michael Brado, Official Rep

  • 3139 Posts
  • 464 Reply Likes
Hello Ken,
No, there's no current plan for limited lifetime on these APs. 
Our new model Rxxx, Txxx, Hxxx, Pxxx are a good purchase choice for longevity.
Photo of Ken Yeh

Ken Yeh

  • 24 Posts
  • 1 Reply Like
Thanks for the reply, Michael. Does this mean that there will be no EOL at all for these APs, or is it simply not announced yet? Again, we want to avoid making a significant purchase and then finding that they will not be supported 5 years from now.

If EOL for these APs was announced tomorrow, what would be the minimum amount of time they would still be fully supported (firmware updates, etc)?
Photo of Michael Brado

Michael Brado, Official Rep

  • 3132 Posts
  • 457 Reply Likes
That's what our senior Product Marketing manager told me.  We expect this line to be around for quite a while.
Photo of Michael Brado

Michael Brado, Official Rep

  • 3132 Posts
  • 457 Reply Likes
Minimum HW support on announced EoL products is 5 years, SW differs, as outlined in this EoL policy:
http://a030f85c1e25003d7609-b98377aee968aad08453374eb1df3398.r40.cf2.rackcdn.com/support/Standard_En...
(Edited)
Photo of Paul Somers

Paul Somers

  • 1 Post
  • 0 Reply Likes
when is R610 EOL?
Photo of hayk

hayk

  • 303 Posts
  • 46 Reply Likes
There is no EOL date yet...R610 was announced Nov 2016 and give or take a few months more before they shipped. I’m guessing that we have a good 2-3 more years before they EOL it. R750 only shipped end of summer 2019 and the R650 was announced recently, but doesn’t seem to have shipped yet and it’s feb 2020. R550 might come end of this year..so full swing of WiFi 6 ruckus products would be end of this year so maybe 2022 and if we get lucky we might get software upgrades til 2023. But my bet is 2022.