what are Remote_TAC_Agent_xx and RTA_0.0.13_Windows_xxbit?

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Hi. 

I found those as "RTA_0.0.13_Windows_xxbit and Remote_TAC_Agent_xx".

What are those?

Regards.
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Jeronimo

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Posted 1 month ago

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Syamantak Omer, Official Rep

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Hi Jeronimo,

RTA is called "Remote TAC Agent", formerly "RDD Field Edition" (RDD-FE).

It is tool related to Ruckus Diagnostics Dashboard (RDD).

It is a laptop package (Windows OS) of RDD OVA with wizard to onboard a device and workflows to gather logs.


Regards,
Syamantak Omer
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Jeronimo

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Thnaks for a answer.

Is it a manual for usage?
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Syamantak Omer, Official Rep

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Hi Jeronimo,

I am checking internally and will get back to you.

AFAIK, this is a new software and uploaded last week.

Regarding,
Syamantak Omer