vSZ lost password

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  • Question
  • Updated 5 months ago
  • Answered
Hi, one of our employees changed the admin password, but we did a backup last week. Is there any way to recover the password from the backup without restore it to factory default?
Photo of Nir Reuven

Nir Reuven

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Posted 5 months ago

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Photo of Anusha Vemula

Anusha Vemula, Employee

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Hello Nir,

We can recover the admin password from the configuration backup. Since you have saved one before changing the password, please open a support ticket with us and we will help you on the same.

- Anusha