vSZ-H is going down beacause ElasticSearch is offline"

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We have met problem which vSZ-H is going down beacause Elasticserch go down.

vSZ-H version is 3.5.1.x.

Beacuse Our customer serve only web-auth using wispr for public wifi service, all wlan service  is down now.

Before I have met same issue at other site, at that time I had resolved same problem using a command as "force recover escluster"

But the command doesn't find on vSZ-H.

The SZ resolved was SZ100.

Where is the command on vSZ-H.

And Why happens it.

Plz let me know about it.
Photo of Jeronimo


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Posted 4 months ago

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Photo of medi


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are you using vSZ-H in cluster?

I have face the same problem that my cluster devices SZ100 show "Elasticserch" offline, and I have just change the reload cycles of my devices. means power on the Cluster A device and Cluster B with the difference of 10 - 15 min.



Photo of Jeronimo


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I have faced same problem twice.

It's seriously bug or problem.

First case is standalone SZ100, second case is vSZ cluster.

If you are facing problem now, you can try this command as "force recover escluster".

In first case, I have solved it using this command.

Photo of Michael Brado

Michael Brado, Official Rep

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Hello Medi,
   Actually, you MUST power both Cluster devices at the SAME TIME (like within seconds of each other) in order for the Cassandra databases to synchronize correctly.