vSCG Setup Wizard bootstrapping error.

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  • Updated 3 years ago
When I finish the vSCG Setup Wizard I get a bootstrapping error. I tried factory defaulting and starting over but get the same thing. I'm using the steps in the Getting Started Guide. Anything I should check or do differently?
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William Fowler

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Posted 3 years ago

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Mitchell Axtell

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Kind of odd, but I bet you are using the same admin and enable password. Try 2 different passwords.
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William Fowler

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I tried 2 different passwords and got the same result.
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Sid Sok, Official Rep

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What Hypervisor and what version are you running?
Do you have the minimum required resources?
Min CPU: 2 core
Min Memory: 5 GB
Min HD space: 100 GB
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William Fowler

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ESXi 5.1 update 2
CPU: 2 sockets, 2 cores per socket
Memory: 8GB (memory usage is at 15 out of 32 GB )
HD: 200 GB thin provisioned

I've tried 1 interface and 3 interface.

One thing I've noticed is that the wizard spends a lot of time on the 'checking cluster name' step - don't know if this is normal or not. I'm using a simple cluster name of 'den'.
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Sid Sok, Official Rep

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That looks about right.
I will work with the support tech to see what we can do. We have deployed the downloaded image quite a few times already and so far so good.

Try downloading a new image and redeploy from a fresh image. Don't pre-set any resources. All I did was have VM deploy from OVA file I downloaded and selected all the default settings, edit the NIC and remove two and powered on the system.
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William Fowler

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The support guys figured it out.

After the 'restart network' step, do not reload before going to Setup Wizard. The reload was causing the problem.

Thanks!
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Jonathan Fourie

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Hi gents,

How long should the system take during the bootstrapping process?
It is on 10% for the past 20 minutes

Please advise.. thanks
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Jonathan Fourie

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Still nothing, staying on bootstrap @ 10%
Did a factory reset, went through the steps again, without reloading system
Bootstrapping still at 10%

VMWare 5.5
vSCG...
Mem @ 4096MB
CPUs @ 4
HDD Provisioned @ 100GB - Thick Provisioned Lazy Zeroed

Any other ideas would help

Regards
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Jonathan Fourie

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Deleted the VM
Imported OVA, but changed to 200GB Thin provisioning instead

Setup the vSCG without restarting

Working!!!
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Hugo A. Sanchez

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Hi, I'm having the same problem and the bootstrapping still in 10%, so the 'restart network' is the problem?????
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Hugo A. Sanchez

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Hi, I'm having the same problem and the bootstrapping still in 10%, so the 'restart network' is the problem?????
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Jonathan Fourie

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Hi Hugo,

No, the reload step is the problem....

Import the OVA
In the CLI do the setup and configure the network
restart network to continue

DO NOT reload the machine

Go to the web interface with the newly configured IP address, and continue the setup from there. Do not go back in the GUI setup, as going back may reconfigure the network and may perform a restart. Just continue the setup steps from Cluster Information

I hope it helps
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Hugo A. Sanchez

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okey thank you! I'm trying it right now! I will let you know
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Hugo A. Sanchez

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Hi Jonathan,

How long does it take for the bootstrapping part? I mean it have been almost 2 hours and still on 10%, is that normal?
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Sid Sok, Official Rep

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Jonathan is correct, the issue is the "reload" scg command that is causing the issue. We updated the "Getting Started" guide to reflect this.
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Hugo A. Sanchez

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Thanks Sid
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Jonathan Fourie

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Did you get it working?
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Hugo A. Sanchez

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hi Jonathan, still nothing! I will create a support ticket to see what happens, I mean, I met the requirements 2 cores, 5 GB memory and 100 GB and I don't reload the machine but still for some reason gets stuck in the bootstrapping phase.
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Jonathan Fourie

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What I did eventually...

Delete the faulty VM
Re-import the OVA
Gave it 8GB RAM, even though my VMWARE machine only has 8GB (I only gave it 4GB first)
Assign the HDD to 200MB with Thin provisioning (I had thick provisioning first)
Deleted the two extra network interfaces.
I also the left it on 4 cores.
Started up again, and in the CLI, I only configured the network and restarted the network, but I did not reload the system.
Then I went onto a web browser with the IP that was configured, and it automatically went directly to the cluster configuration, and I continued from there..I did not go back on the web setup at all

After that the end process.. bootstrap etc.. took about 5 - 10 minutes to complete
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Hugo A. Sanchez

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okey I understand! I will try that

Thank you Jonathan