Uploading Guest Pass Printout Sample Fails

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  • Question
  • Updated 4 months ago
Hello,
uploading a HTML-File with the customized Guest Pass Printout fails. If I select a file to upload ("Configure">"Guest Access">"Guest Pass Printout Customisation"), it stays in "uploading"-state for hours.

Thanks!
Max

Systeminfo:
Model: ZD1200
Version: 9.13.1.0 build 26
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Max Mustermann

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Posted 4 months ago

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Photo of Michael Brado

Michael Brado, Official Rep

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You might need to contact Tech Support with a copy of your ZD Debug Info file.
https://support.ruckuswireless.com/contact-us
(from Administer/Diagnostics page, it helps if you had Web Server checked under
Debug Logs, if you can try it again?)