upgrade firmware via tftp in mm2211

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I have a mm2211 model ap with customized firmware. I am unable to manage the ap.I successfully connected a serial console to it. Need help for flashing original firmware via tftp.
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shailrndra parmar

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Posted 3 years ago

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Michael Brado, Official Rep

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If you factory default the mm2211 with a paperclip in the hard reset hole for 8 sec,
it should reply to 192.168.30.1 with login credentials super/sp-admin. Here are the
latest firmware code and control file to put on your FTP/TFTP server. Use the GUI
as it's much easier to use for upgrade, than the serial console CLI.

ftp://ftp.ruckuswireless.com/downloads/support/fwcntrl_mm2211.rcks
ftp://ftp.ruckuswireless.com/downloads/support/2211_4.4.2.0.79.BL7
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shailrndra parmar

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Thanks for a fast reply.
I alredy tried hard reset but the firmware in device both backup and main are customized.so hard reset not working.
Given links of firmware and control file are not working.
Please give me correct links for download. It would be helpful if there is a guide available for tftp or serial flashing.
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Michael Brado, Official Rep

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Sorry Shailrndra, if the fw is customized, it was OEM'd by an ISP and Ruckus cannot help modify the configuration.
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shailrndra parmar

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No problem.
But when i download ftp://ftp.ruckuswireless.com/downloads/support/2211_4.4.2.0.79.BL7 it shows a error 550 failed to change directroy.
So please provide firmware only.i
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Michael Brado, Official Rep

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Ah, the filename has a little "L" not Caps.

ftp://ftp.ruckuswireless.com/downloads/support/2211_4.4.2.0.79.Bl7

You might need to edit the fwcntrl_mm2211.rcks file if it has a big "L" in the filename.
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shailrndra parmar

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Thankyou sir for such a good support. Happy with ruckus support.
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khalid lakhani

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@Michael Brado,

How do i use tftp to flash mm221?

please share, thank you
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Michael Brado, Official Rep

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Khalid, from Maintenance::Upgrade page, click TFTP method and enter the serveri IP address. Place the two files (firmware and image control file) in the TFTP root
directory on your server. Click Perform Upgrade.
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khalid lakhani

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Hi Micheal,
Really appreciate your quick response.:)

Any other way to flash it without webUI?? any flash tool???

Thank you
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Michael Brado, Official Rep

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No "flash tool", only firmware upgrades by TFTP/FTP/WEB/Local.

It the device has an OEM customized firmware, we cannot assist further.
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sahil p

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hey shailendra were you able to flash your 2211 via tftfp????
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sahil p

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i want to know because i also have the same situation and need your help.??
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sahil p

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hey michael can you let me know how to conatact, shailrndra parmar??
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Amit Wattamwar

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For Ruckus from tikona you can use the below steps on this link 
http://amitwattamwar.blogspot.in/2015/07/how-to-reset-ruckus-m2211-metro.html

once you reset you can update from the update option in the admin console.
(Edited)
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Michael Brado, Official Rep

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The process is the same to reset a Ruckus mm2211.  If you have a Tikona or custom OEM AP, the administrative login credentials will not be the same as Ruckus.
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sahil p

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and what if they are the same?
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Michael Brado, Official Rep

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Then you use those Ruckus admin login credentials on your Serial connection, ie your original question.
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sahil p

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well thanks amit but it wont work for a customized software device.
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Michael Brado, Official Rep

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You need to contact the ISP whom you got the customized mm2211 from.