unleashed r310

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Hello good evening, my question is the steps to follow to change the firmware from the r310 model to stand alone mode to fimware unleashed and once I make the change to unleashed mode, I can manage my network from my cell phone and in the same way the steps to follow to register my ap, I would greatly appreciate your response, greetings
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CHAVA

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Posted 1 month ago

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Sanjay Kumar, Employee

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Hi CHAVA,

For upgrading the AP to Unleashed version: 200.7.10.202.118

1. What is the current firmware version of the AP?
2. If it is running on ZD or vSZ firmware then, factory reset the AP >> load the the below standalone version 110 on the AP.
https://support.ruckuswireless.com/software/2431-zoneflex-solo-access-point-110-0-0-0-2005-ga-softwa...
3. We can upgrade from the GUI itself.
4. Once the AP is upgraded, load the below Unleashed version on the AP.
5. https://support.ruckuswireless.com/software/2556-ruckus-unleashed-ap-200-7-10-202-118-ga-refresh4-so...

For Managing the Unleashed from Mobile:
Please refer the below link and check the section "Enabling Mobile App Remote Management" and "Generating an Unleashed ID".
https://support.ruckuswireless.com/documents/2599-ruckus-unleashed-200-7-ga-user-guide/download


I hope this helps.
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H Ayoub

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Dear Sanjay, I have the same issue but I have done as you requested above and it was not successful.  My R310 is currently on software 110.0.0.0.2005  .  It is not letting me upgrade to the next file linked in point 5 above.
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H Ayoub

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Also I just tried an older version (R310_200.6.10.1.310) and received error message: 

Upgrade/Downgrade from FSI to UI is not allowed.



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Sanjay Kumar, Employee

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Hi Ayoub,

Can you help me with the below command output from the AP?
"fw show all"

You might have to type "ap-mode" if the CLI prompt is "ruckus#"
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H Ayoub

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Sanjay, thanks, but can you explain to me where i need to go and type those commands?
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H Ayoub

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To be clear also, I have been accessing the web UI.
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Syamantak Omer, Official Rep

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Hi Ayoub,

SSH into the AP using putty application or any terminal app, and then run the command.

Regards,
Syamantak Omer
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H Ayoub

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Thanks.  Just tried upgrading to R310_200.6.10.1.312 and it worked.  For some reason the 310 does not work. 

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Sanjay Kumar, Employee

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Hi Ayoub,

I'm glad to hear that the issue is resolved.