Unleashed client connect to the far access point

I have more than one client mostly in 2.4Ghz that are connecting not to the near AP R600 2 meters but they are connecting automatically to the far access point R500 where is 3-4 meters away plus kitchen and 2walls in between.

I reduced already the TX power of 2.4Ghz to -4dB, screenshot settings attached.

What else do you suggest ? Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1679284/RackMultipart20171205-78352-4rz2s2-ruckus_cluster_inline.PNG?1512469092

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1679284/RackMultipart20171205-78352-4rz2s2-ruckus_cluster_inline.PNG?1512469092

claudio p

8 Posts
0 Reply Likes
frustrated

Posted 1 year ago

1 year ago

Daniel M

52 Posts
12 Reply Likes

Instead of adjusting the TX Power, have you tried enabling 802.11k for the WLAN and setting a low 2.4GHz percentage in Services, Radio Control and Band Balancing? That said, you might also get better performance if you do not limit the radio to three channels.

(Edited)

Comment

1 year ago

claudio p

8 Posts
0 Reply Likes

Hi Daniel,

thanks for your reply ,

at the moment, the firmware installed is 200.3.9.13.228 and these are my settings Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1679458/RackMultipart20171205-57207-134w4fg-client_load_balancing_inlinepng1512508567

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1679458/RackMultipart20171205-57207-134w4fg-client_load_balancing_inlinepng1512508567

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1679459/RackMultipart20171205-79068-6y4j6y-band_balancing_inlinepng1512508575

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1679460/RackMultipart20171205-81904-1qi59d-radio_control_inlinepng1512508581

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1679456/RackMultipart20171205-79068-q9m4mm-self_healing_inlinepng1512508543

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1679457/RackMultipart20171205-18746-10y49ke-background_scanning_inlinepng1512508554

1 the band balancing at the moment is set to 10% shall I drop to 2% ?
2 do I need also enable the "band balancing" in the WLAN to make the 1 option working ?

(Edited)