On R310 Unleashed AP's on 5GHz it shows only channels 36, 40, 44, 48 are available for indoor and outdoor channels? It has firmware 200.6.10.1.310. Are the other 5GHz channels not supported anymore?
I could be off on this, but i recall there is a setting (maybe in System-> Country code) that is channel mode- allow indoor channels? this may only apply to outdoor APs only though.
I can tell you on the 1x unleashed setup we have, (latest FW) it does show 149 153 157 161 5g channels (so a bit more than your list).
Something weird is happening on that page. When i access the Country Code page the extra channel settings show up for a second but then they dissapear and only the country selectionbox is visable.
I noticed this behaviour with FW 200.5.10.0.235, 200.6.10.1.310 and 200.6.10.1.312. You can only select a country (NL in my case), thats all.
Tried it with 2 different browsers on 2 computers, Firefox and IE, and with two different Unleashed networks.
Hi Sureal, If your AP country code is NL, please ignore my previous reply which was based on US country code. Each Country Code has the different settings for channel. It's correct that there is no channel setting for Country Code "Netherlands"(NL).
And R310 should support 5G channel range in "36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136" by default in AP setting. I tried one R310(Master) in NL countrycode with version 200.610.1.312 and can not reproduce your problem.
Please check AP 5G channel range settings in webUI:
1. Access Points Tab->Select Summary, click Edit button: All channels(36-64,100-136) are shown and selected in Radio A/N/AC(5G) tab.
2. Access Points Tab->Select R310 AP, click Edit button: All channels (36-64,100-136) are shown and selected in Radio A/N/AC(5G) tab.
And please also login R310(Master) via ssh andcheck the same as below steps:
1. Enables privileged commands: ruckus> en
2. Goes into AP mode to check: ruckus# ap-mode You have all rights in this mode.
3. Check AP model and version for R310: ruckus(ap-mode)# get version Ruckus R310 Multimedia Hotzone Wireless AP Version: 200.6.10.1.312 OK
Hi Sureal, Thanks for your feedback. Can you try one more thing? Login Unleashed webUI: Admin & Services Tab, System->Country Code. Click "Apply" button to reset all AP Channels in Country Code Page. AP will be rebooted automatically. After AP reboot, please login webUI again to check R310 channel range.
Thnx! However not possible to do that now. Already got it fixed by clicking the "compatible" option very vast after loading the country page, before it disapeared again.
But even now the extra channel options on the country page are not showing. The DFS channels are available and selectable now on the AP pages.
Hi Sureal, I am happy to see your problem get fix. And let me clarify more that this problem should be fixed although you did not click any option during the loading page. Just click "apply" button in Country code without any option. It will re-apply all channels setting for "NL" country code in AP. In "NL" country code, there is no option for DFS channels. The root cause of the problem is not from webUI. It would be one bug during the initial wizard setup for "NL" via Unleashed Mobile APP. Did you setup your unleashed network from APP, not webUI Wizard?
Hi Ken, Thnx but clicking apply on the selected countrycode does nothing. No reboot, no extra channel options. I used the WebUI wizard at setup. Is there a CLI option to get it done?
I figure i have to check dozens of networks now for this problem.
Ok so, now it appears that when i select another country (US) the extra 5Ghz channel options become available.
Rebooted and selected Country NL again. Channel options dissapear. However, It seems to have kept the right channels on 5Ghz, so also DFS channels. I checked by going to Accespoints -> Edit -> Radio A/N/AC/5Ghz. All 5Ghz channels available, DFS and Non-DFS. Even after reboot.
For CLI command: ruckus> en ruckus# config You have all rights in this mode. ruckus(config)# system ruckus(config-sys)# ruckus(config-sys)# dot11-country-code NL
BTW: If Unleashed Master AP is not rebooted by itself after several seconds. You may reboot it manually.
Thanks again for your feedback, I will raise a ticket to track this problem for Unleashed AP.
