Unable to perform firmware upgrade on a Standalone AP

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I'm trying to upgrade my 2 standalone 7363 AP and I'm not able to do it

One is running code 9.0.0.0.80 and the other one 8.2.2.0.7.

I don't have the local choice as you can see here : http://img62.imageshack.us/img62/8262...

Of course TFTP, FTP and HTTP when I try them.

I have the latest BL7 code 9.6.1.0.15 . Is there a way to have the right url or the file ?

The ruckuss website seems to not have the file in place anymore :

wget http://fwupdate1.ruckuswireless.com/z...
--2013-10-13 00:38:25-- http://fwupdate1.ruckuswireless.com/z...
Resolving fwupdate1.ruckuswireless.com... 204.42.138.144
Connecting to fwupdate1.ruckuswireless.com|204.42.138.144|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2013-10-13 00:38:26 ERROR 404: Not Found.

Any help are welcome.
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raphael maunier

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Posted 4 years ago

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Andrew Martin

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I have many 7363 APs. I also have a ZD1100. I have upgraded the firmware on all APs using the ZD1100, but when I operate them in stand-alone mode it appears they run a separate firmware. I am unable to upgrade beyond 9.4 using the TFTP method as the AP reports insufficient memory to do the upgrade.

How do I upgrade my 7363 APs to the latest stand-alone 9.6.x firmware?

Thanks!
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Keith - Pack Leader

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This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Upgrading standalone AP via TFTP
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Keith - Pack Leader

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@raphael - It looks like we broke the backend for serving up the control files. That would allow you to get to 9.0 and from there you could use the Local option. We'll have it fixed ASAP (I'll email you)
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Keith - Pack Leader

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@raphael - found the problem - URL is http://fwupdate1.ruckuswireless.com/zf7363/zf7363_900_cntrl.rcks

Our IT team is working on correcting the path issue.
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Jack Lagina

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I tried using this path and the upgrade still failed.
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raphael maunier

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Testing it right now, and it's still not working ( following the HTTP method for upgrade ) , I have the message : An upgrade is not needed

http://imageshack.com/i/eui8x0p

On my 2 AP's

First one :

Software Version: 8.2.2.0.7
Uptime: 5 days 14 hrs 43 mins 48 secs
Current Time (GMT): Fri Oct 18 06:35:26 2013

and

Second one :

Software Version: 9.0.0.0.80
Uptime: 4 days 19 hrs 35 mins 33 secs
Current Time (GMT): Fri Oct 18 06:36:52 2013

Raphael
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Steven Michiels

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Same issue.
Tried TFTP-FTP-HTTP upgrade method.

I'm getting the error : Upgrade failed "download failed or the file may be incorrect or missing".

Using website: http://fwupdate1.ruckuswireless.com/z...

3 standalone AP's (7363)

Software Version: 8.2.2.0.7

Steven
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Keith - Pack Leader

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This stuff predates me and isn't well documented so took a little lab work to find a workaround.

For the 7363's you can use the http method BUT it's not the control file you point to - it's the actual image. So http://fwupdate1.ruckuswireless.com/z... should work. Give that a try and then you should have the Local option from there if you want to grab the latest off the website.

Still working on getting the FTP fixed. For other AP's you can derive the URL from the above (replacing the model in both locations) and 9.1.2.0.8.BL7 ought to be available for most/all
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Gede Maheswara

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guys please tell me what FTP for ZF7762 :( iam so frustated of this APs firmware ..
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Keith - Pack Leader

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And the FTP is working now as well. See screenshot of a successful setup

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Rafael van den Berg

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is there a way you can get it working for the 2942's? We have a bunch (over 100) of 2942's that stand alone and I would like to upgrade them all.
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Monnat Systems, AlphaDog

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Yes, easy one is that you borrow a ZD1106 which is running latest firmware and then connect them to ZD in batches after hard resetting them. Once they are upgraded, hard reset them and put them back in their original location.

otherwise you will have do it manually one-by-one in each of them as above mentioned
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Steven Michiels

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Thanks. This worked for me.
However when entering the weblink to the image gave me a error while updating.
Something like "control file is bad".

I then rebooted the AP and i noticed the firmware was updated. After that i could use the local option to upload the latest firmware.

Best regards.
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Keith - Pack Leader

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I haven't confirmed this yet, but I would bet the FTP method will fail when coming from networks that only support passive FTP.
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raphael maunier

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Thanks for this,

I'm not able to test it before next week. I'll update here as soon as I did the test.

Raphael
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Matthew Enger

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I just tried the HTTP method on a 7962, it says upgrade not necessary, same as ftp. I am running 8.2.2.0.7
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Keith - Pack Leader

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If you are using the URL and control files I gave above, then it will fail as they are specific to each AP. Try http://fwupdate1.ruckuswireless.com/z... for yours (http)
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Matthew Enger

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Thanks, I tried that and it insists on it being a control file. So I tried again http://fwupdate1.ruckuswireless.com/z... and it still failed saying no upgrade necessary.
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Keith - Pack Leader

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Hmmm..I'll need to consult with the Ancients....
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raphael maunier

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Hello Keith,

I'm back from a business trip and I tried to upgrade the AP and I have this error :

Raphael

Raphael
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raphael maunier

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Keith,

Any news ?
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Michael Brado, Official Rep

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Wow, and for so long standalone APs were so easy to use.

You guys have mentioned the fact that FTP has to pass thru company FWs,
and found that we didn't have a Local method for upgrade until 9.1.

Also,if you were told you are at the current version, that's because your image
control file specifies which version to load, and won't go up to new versions.

Tech Support used to simply give customers updated image control file names,
like zf7363_940_cntrl.rcks that would point to 7363_9.4.0.0.110.BL7but with the
Local upgrade method available for a couple years now, we've posted the AP
firmware on our support site that can be installed without an image control file.

So, let me hopefully help anyone with old code. Login to the Ruckus support site
and download version 9.1.2.0.8 for your model of ZoneFlex indoor/outdoor AP.
From a DOS cmd window, use 'dir' to determine the byte count of the file, ie:

7363_9.1.2.0.8.BL7 is 5,652,480 bytes in size. We use this to create an image
control file. Use NotePad/WordPad and create a file, with a name like

zf7363_912_cntrl.rcks

Type 4 lines into the file:

[rcks_fw.main]
0.0.0.0
7363_9.1.2.0.8.BL7
5652480

... and that's all an image control file is, the name of the FW image and byte count.
Then using TFTPd32 or your favorite TFTP utility, put the image control file and
the firmware file in your TFTP-Root directory. From your AP Maintenance/Upgrade
page, use TFTP, your PC's IP address, and the image control file you created.

This should work for any model beside 7363, if you download from our support site
and get the correct byte count, to upgrade your ZoneFlex APs running prior to 9.1
firmware, from which the Local method will eliminate need for future image control
files.
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Raymond Lau

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This problem still exists as of today (8/19/2015) with the R300. Downloading the file and using the Local option, as suggested, worked, But it took a bit of digging to find this post.

I just ordered another ZoneFlex for a different location -- at least I know the process now!  It would be great if the ftp/http options were fixed, or alternatively, removed and replaced with a link to the download location for the current files....
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Sean

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I would use the fw commands to upgrade AP's as it's far easier using automation to upgrade stand alone AP's than using the UI:
set ntp server 192.168.0.1
set ntp update synchronize time now
fw auto enable
fw set host 192.168.0.1
fw set proto ftp
fw set user admin
fw set password admin
fw set control zf7363.rcks
fw auto enable
fw set firstcheck 5
fw set interval 240
fw set badfile_retry 30
fw set reboot 2 am
The reason behind this is that once you have flashed all of your stahd alone AP's with the above script, all you need to do moving forward is edit your rcks file that resides on your FTP server and upload the new image that you want your AP's to take

The AP's will update automatically as they wil be read the rcks file on the FTP server every 240 minutes, based on the "fw set interval 240" command (you can increase this value to be what you want).

If they find that the value shown below has changed, it will download the appropriate file from the FTP server and the reboot at 2am, based on the "fw set reboot 2 am" command (NTP Server is advised for this function to work, or you will have to manually set the time on all your AP's):
[rcks_fw.main]
192.168.0.1
zf7363_100.1.0.0.194.BL7
7233536
Note: Ensure that the rcks file has the correct image name and file size and the IP address of your FTP server.
(Edited)
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minh dung

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I need original firmware for Ruckus ZF7363. Xeltek SuperPro I loaded machine