Unable to access Director Login Page

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  • Question
  • Updated 2 months ago
  • Acknowledged
I am trying to log into the Zonedirector 1100.  When I type in the IP Address of the zone director I am redirected to http://x.x.x.x/ToHttps.jsp.

I have tried using IE, Firefox, Chrome, Edge and all behave the same
I have rebooted the zonedirector and I have tried logging in via the wired network.

any suggestions?
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corey arndt

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Posted 3 months ago

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Syamantak Omer, Official Rep

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Hi Corey,

It seems ZD's management ACL is enabled and it is not letting you access the GUI.

If you know what IP/subnet is allowed on management ACL then you can access the ZD.

If not, you have to access ZD using it's console port and disable the management ACL.

Refer below article for more information.

https://support.ruckuswireless.com/articles/000001541

Regards,
Syamantak Omer
(Edited)
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Tommy Galuszka

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Easiest way to fix this is to upgrade its firmware to I believe anything after 9.8 via tftp.  I have had this happen on older zd1100s that were firmware neglected.
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Syamantak Omer, Official Rep

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Hi Tommy,

What you are referring is a different issue with ZD 9.5 version where TLS 1.2 cipher suite is not supported, so modern browsers will not allow a connection (modern browsers stopped TLS 1.0 long back) and you get an error on page ,when you access it.

Regards,
Syamantak Omer