Trouble connecting a philips hue bridge to a H510 AP

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  • Updated 4 weeks ago
I am connecting the hue bridge with a lan cable to the h510 AP. The bridge recognises the connection but shows no access to internet. I am really frustrated, please help.
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Maciej Ma

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  • sad and frustrated

Posted 4 weeks ago

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Photo of Syamantak Omer

Syamantak Omer, Official Rep

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Hi Maciej

Could you confirm if AP is managed from controller or running in standalone mode.

If it is running in standalone mode, how the clients are getting IP? Using AP's DHCP server or a dedicated DHCP server.

Share the LAN port setting page from the standalone GUI (if AP is on standalone mode).

Also try plugging a laptop to the same AP port and see if you get IP and able to reach internet or not.

Regards,
Syamantak Omer