Smartzone 100 with Radius Server authentication PROBLEM!

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  • Question
  • Updated 2 years ago
Hi,
In my ZS100 i set a Wlan with Web Authentication / auth. radius server (TekRadius LT).
When i connect to this Wlan, apperars the captive portal. when i write my user and password and log in, displays the following message: "System is too busy, please try again".



What does this mean??

Regards,
Photo of Carlo Cañete

Carlo Cañete

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Posted 2 years ago

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Photo of Ahamed A

Ahamed A

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Hi Carlos, 

This is a weird issue and this can be because of many reasons. Please open a ticket with our technical team and we shall be having a closer look into this issue with a remote session.

This could be because of many reasons such as too many clients on single AP, cpu utilization spiking high, software crash. 

Please follow the below link to create a ticket with us;

https://support.ruckuswireless.com/case_management

Hope this helps.

Regards,
Ahamed
(Edited)