SmartZone 100: wireless clients connected but not showing up in the controller

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  • Updated 4 years ago
  • (Edited)
I go to my Access Points, I find an AP with clients but when I try to find the clients connected to that AP, none show up.

We recently had one of our two controllers die so we had to configure and install a 3rd controller so maybe a setting got changed?

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Clayton Tavernier

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Posted 4 years ago

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John Schwoerer

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I have the same problem with clients. : (
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In fisrt , In SZ, client's status update inverval is 3 min.

You wait update for inverval to first associaton client.

In Second, in dashboard screen, if System Uptme is minus(-), you must check system ntp setting.

If SZ was gone from future(ex. 11:00) to past time(ex. 9:00), SZ does not update AP or Client status till time will reach future time(ex. above 11:00).

If so, you must wait until future time(ex  above 11:00) or factory-reset and re-install.