SmartZone 100: SMTP server settings

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  • Question
  • Updated 4 months ago
We have our SMTP server settings going through a local SMTP server but we want to shut it down.  I changed our Ruckus controller SMTP settings to what works for a different program but all I get are "cannot connect to mail server" errors.

Logon Name: [email protected]
Password: mypassword
SMTP Server Host: smtp-relay.gmail.com
SMTP Server Port: 587
Mail From: [email protected]
From Display Name: Ruckus Support
Mail To: [email protected]

TLS checked
STARTTLS checked

I've also tried smtp.gmail.com and/or port 25 and/or TLS unchecked with no luck.  Any suggestions?
Photo of Clayton Tavernier

Clayton Tavernier

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Posted 4 months ago

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Photo of Michael Brado

Michael Brado, Official Rep

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You'll need to collect logs from the SZ side, and open a ticket with tech support please.