Smartway timing

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  • Updated 2 years ago
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I am curious what the status is on Smartway release? I could really use some of those features before school starts back up!

Thanks,
Bob
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Bob Williamson

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Posted 4 years ago

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Keith - Pack Leader

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SmartWay (Bonjour gateway functionality) is scheduled as part of our 9.7 release which is currently in beta. 9.7 should be generally available in a few weeks.

As this is a "feature release", I recommend extensive lab testing before production deployment.
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Steven Michiels

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Any update?
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Keith - Pack Leader

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We've decided to delay the release in order to improve the feature coverage and quality when it ships. Our current target is November.
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Steve Friedrich

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I have a small network with 2-24 port switches, 1-ZD1100 and 4-7962s. We're supporting mostly apple devices. I would love to be part of the beta.
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Gary Holder

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we are desperate to get rid of our ubuntu bonjour gateway, and I'm loathed to use anything from aerohive out of loyalty.

We need the bonjour stuff for multiple VLAN WLAN links.

Please please please let us beta it!!!
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Keith - Pack Leader

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We're actually out of beta and in a phase we call LCS - Limited Customer Shipment. Our Sales Engineers work closely with our resellers to select candidates for this phase, so your best bet is to contact your reseller to see if they can get you on the LCS program.
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Christian Moscoso

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Well we hope it comes out early November as it has been postponed many times now and this has started to get really crucial for us.
We have a lot of bonjour devices that needs to communicate properly through v/wlans.
Other vendors have told us that they've had this feature implemented a while already e.g. Aruba.
Please keep us posted.

Thnx!
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Gary Holder

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We got added to the LCS, have installed 9.7. in production and smartway works brilliant, it has enabled me to ditch our Ubuntu bonjour gateway.

Obviously we are gambling as 9.7 pre release could introduce other issues.
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Scott Hudson

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we have 47 access point and two ZD3050 controllers and multiple vlans it would be great if we could be part of the LCS, ive asked our reseller (Digital Air) to contact you but so far neither of us have had any response?

Do we have a confirmed date yet?

thanks.
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Jeff Roback

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is there any documentation for smartway functionality available yet? (I've seen the data sheet and I'm intrigued...). Would be helpful to be able to start planning network topology designs.
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Steve Friedrich

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Beuller, Beuller?
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Keith - Pack Leader

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As is now obvious we've delayed the release to ensure high quality. Target is now mid December.
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Geoff Brown

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This has been a long time coming, Keith. Most of your competitors have already had their Bonjour gateways available for customers for many months - some for a year. It's a shame to see Ruckus slipping.
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Keith - Pack Leader

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see below
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Scott Hudson

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See what below Keith my comment? confused now
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Keith - Pack Leader

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(note to self - post See Below _after_ posting Below...)
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Conyers School

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Can i be please added to the LCS anything to get to try this out before my line manager decides that this is taking too long and gets our suppliers to rip out nearly 50k of ruckus kit for aerohive.

Come on this is starting to become a joke, lots of other vendors now have this running fine and have done for quite a while now.
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Keith - Pack Leader

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Getting added to the LCS at this point would be counter-productive.

I do apologize on our behalf as I know this feature is extremely important for many of you. We have to balance a lot of different needs for each release and sometimes we get it wrong - or at least it appears that way to those needing it.

And there are 2 kinds of late - there's late to start (guilty..). Then there's late for good reasons - quality, completeness, confidence. It's the latter that's hitting us now and honestly that's a good thing (and in fact you can blame me personally for some of it). How much worse if we released "on time" - and it didn't work well?

I'm monitoring internal progress daily, and we are on track for the mid-month release.
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Scott Hudson

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Reason i sounded a bit brash is that i think the ruckus is very good, but my boss is very apple centric and looks for any excuse to use their products, he's blaming the wi-fi for the dropping of the bonjour service when using app TV know their is an issue with this service since ios 7 was released.

we also have vlans here to seperate the staf/student/visitor wifi but he wants bridging so they can print use app tv etc and keeps saying how wonderful aerohive is????

sorry for complaining but i would hate to see what i think is a very good system taking out because of delays.

thanks for the reply
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Neil Kaufenberg

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I will add also we have been waiting for this since July. I have taken much heat on behalf of Ruckus delaying the release of 9.7.
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Keith - Pack Leader

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I know, and the original plan was to get it released during summer breaks so schools could use it for the school year.

[via XKCD]
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Jeff Roback

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I must say I applaud the decision to wait. It seems like vendors far too often rush releases to market to check off the "we do that too" box and then as IT professionals we get beat up by end users when things don't work. If you think your end users are mad now, give them a new feature that creates problems where there weren't any before.... that gets ugly fast..... *cough* channelfly *cough*.

But like everything else, communicating early and often is key with this... and I think it's critical that Ruckus communicate with as much detail as possible.

I think publishing some technical documentation on exactly how this is going to work would help everyone because 1) it would confirm that the feature set really does exist and 2) give folks time to start planning network infrastructure changes to accommodate this.

Jeff (Need a different face icon for "it's Friday at 6:00 PM and I really should be at home now").
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Keith - Pack Leader

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Let's see if this formats decently:

Enabling Bonjour Gateway
BonjourTM is Apple’s implementation of a zero-configuration networking protocol for Apple
devices over IP. It allows OS X and iOS devices to locate other devices such as printers, file
servers and other clients on the same broadcast domain and use the services offered without
any network configuration required.
Multicast applications such as Bonjour require special consideration when being deployed over
wireless networks. Bonjour only works within a single broadcast domain, which is usually a small
area.This is by design to prevent flooding a large network with multicast traffic. However, in
some situations, a user may want to offer Bonjour services from one VLAN to another.
ZoneDirector’s Bonjour Gateway feature addresses this requirement by providing an mDNS
proxy service configurable from the Web interface to allow administrators to specify which
types of Bonjour services can be accessed from/to which VLANs.
In order for the Bonjour Gateway to function, the following network configuration requirements
must be met:
• The target networks must be segmented into VLANs.
• VLANs must be mapped to different SSIDs.
• The controller must be connected to a VLAN trunk port.84
Configuring System Settings
Enabling Bonjour Gateway
Additionally, if the VLANs to be bridged by the gateway are on separate subnets the network
has to be configured to route traffic between them.
Creating a Bonjour Gateway Rule
The Bonjour Gateway is essentially a list of rules for mapping services from one VLAN to
another.
To configure rules for bridging Bonjour services across VLANs
1. Go to Configure > Bonjour Gateway.
2. Click Create New in the Bridge Service table to create a new Bonjour service rule.
3. In the Create New form, configure the following options:
• Bridge Service: Select the Bonjour service from the list.
• From VLAN: Select the VLAN from which the Bonjour service will be advertised.
• To VLAN: Select the VLAN to which the service should be made available.
• Notes: Add optional notes for this rule.
4. Click OK to save your changes.
5. Repeat for any additional rules.
6. Select the check box next to Enable Bonjour gateway and click the Apply button.
Figure 49. Create a new Bonjour Gateway rule85
Configuring System Settings
Enabling Bonjour Gateway



Example Network Setup
The following example illustrates how ZoneDirector’s Bonjour Gateway can be used to allow
users to access Bonjour resources on different VLANs in a school setting, where access to
certain resources must generally be separated between teachers and students, but where
sharing may sometimes be necessary.
Assume a network with three VLANs mapped to separate SSIDs, all on separate subnets or
multicast domains. The three segments host different devices for different users:
• Classroom SSID (VLAN 100): WEP authentication, includes an iMac desktop for file sharing
and iOS Sync for backup, and an Apple TV attached to a projector.
• Teachers SSID (VLAN 200): 802.1X authentication for a MacBook and iPad, needs to have
access to all classroom resources.
• Students SSID (VLAN 300): Students have a separate SSID with no authentication, they must
be able to backup their iPads to the classroom iMac but should not have access to the
Apple TV or File Sharing services.
Figure 50. Sample Bonjour Gateway configuration for a classroom scenario



In this example, the teacher gains access to AirPlay, AirPrint, iCloud Sync and File Sharing, while
students are given access to iCloud Sync and AirPrint only.
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Scott Hudson

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Any updates on a release date please since we have passed December?

thanks.
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Scott Hudson

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Any news on this since December has now passed ?

thanks
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Scott Hudson

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Are suppliers have now passed this onto us i look forward to implementing it now
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Wil Buchanan

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"• VLANs must be mapped to different SSIDs."

Does this mean that this feature will ONLY work for wireless to wireless VLANS? So a StaffWiFi SSID connected Macbook, would still be unable to connect to a printer on the MiddleSchool ethernet VLAN?
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Geoff Brown

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Hi Wil, I've been playing around with this and not having much luck with wired VLAN to Wireless VLAN. I can't say that I have fully tested so might be something else but suspecting that it is WiFi to WiFi only...very happy to be corrected!
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Scott Hudson

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It should cross to wired lan as well, we have all our teachers pc's setup on the school ip range 10.64.x.x running air server

Our student ipads use a 192.168.x.x range on a vlan from a vlan'd dhcp box (our smoothwall filtering solution)

we can see and connect to the pc's using the new bridging, we are having difficulty with air print though only one printer at a time is showing and this week the printer is different from the one which was appearing last week???
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Geoff Brown

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Interesting - I was playing around with AirPrint and not having much luck - assumed that it was a Wired/WiFi limitation, but if you have AirPlay (using AirServer) working then might be something else. Much more testing needed.
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Keith - Pack Leader

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Please open a support case. We've got one known issue with airprint that you may be seeing.
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Scott Hudson

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support ticket raised no= 00148433, fingers crossed an update will be soon pushed out
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Neil Kaufenberg

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We experience the same AirPrint issues. Only the first available is broadcasted. THis only happens on IOS devices. Mac OS can see all printers. They are on the same SSID.