Smart License system is not smart.

  • 1
  • Question
  • Updated 3 months ago
I have experienced problem of smart license system many times.

After move to arris, the system is more unstable.

He isn't smart.

Do Ruckus have a plan to improve the system?
Photo of Jeronimo

Jeronimo

  • 219 Posts
  • 25 Reply Likes

Posted 3 months ago

  • 1
Photo of Jeronimo

Jeronimo

  • 219 Posts
  • 25 Reply Likes
First, 

In LiMan, If I remove  only 10 of 100 lic binding to a SZ, I don't add to the SZ again.

Why don't I re-add to the SZ100? It's very stupid.


Second,

Atfer we do activation for LIC, We can't sync licencse file from cloud lic server to SZ even though internet connection is working good.

In some case, devices and lics are located under different customer name though purchase those for one customer name.

Exactly, device is located under asset of partner purchased the lic, Lic is located under the customer asset.
 
Third,

If we are distributor, we don't have authorization for activation anything.
Some partners or customers have no interest in complex licensing system, although they have to activate.

Think about it. If you are customer or partner , would you activate this complex license?

When I did activation for LIC, many time I didn't successful at one time and I opened support case. It's also stupid.

Why do Ruckus name the system to smart lic system? It's not smart.

If Ruckus don't improve the system, customers or partners will leave Ruckus.