SIP URL parameter doesn't contain IP address

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  • Updated 2 years ago
I am trying to create a captive portal login page, the documentation states that the 'sip' GET URL variable should contain the ZD IP address, but mine contain 'scg.ruckuswireless.com', which just provides a 404. 

Am I missing something here, or should this variable contain the IP for the ZD?
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Julian Cole

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Posted 2 years ago

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Robert Lowe

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can you confirm what controller you are using and what firmware version?
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Julian Cole

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Hello, Thanks for the reply. the AP (ZoneFlex R500) firmware is 3.2.1.0.642 managed through Virtual SmartZone - High Scale
(Edited)
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Robert Lowe

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Ok and can you confirm what you have configured on the controller? Guest Access or Hotspot Service?
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Julian Cole

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I have configured Hotspot (Whispr)
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Robert Lowe

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Ok, good. And to confirm, you are creating an external captive portal for user authentication? When you say 'the documentation' what are you referring to? The Hotspot WISPr reference Guide?
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Julian Cole

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Robert Lowe

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Ok but you are not using a zone director you are using a SmartZone. Its completely different. You need to review the WISPr section of the admin guide and the manual 'Hotspot WISPr reference guide' found here https://support.ruckuswireless.com/products/77-smartzone-100

 
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Julian Cole

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Ah ok, thank you. I will review and see if that helps.