Schedule an export of logs

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  • Updated 10 months ago
We have a requirement to keep a copy of our WiFi logs for up to 12 months. Is there a way for Ruckus do a regular export of its logs, preferably by email?
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Simon Lee

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Posted 10 months ago

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Darrel Rhodes, Employee

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Hi Simon,
Have you looked at Ruckus Smartcell Insight (SCI)? https://www.ruckuswireless.com/products/smart-wireless-services/analytics

SCI has powerful reporting and network data analytics help you to make the right business and operational decisions. The software stores up to three years of data for up to 100,000 access points and millions of clients to support large-scale deployments.

Thanks,
Darrel.
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Simon Lee

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Hi Darrel, that looks great. However it may be a bit overkill for our environment. We are a smallish site with 3 APs and 70 users. We're also fully SaaS based as well (no servers, either on prem or hosted), so we don't have the means to deploy SCI.

Are there any other options?
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Darrel Rhodes, Employee

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Hi Simon,

Thanks for the extra info.

What APs and Controller are you using? 

Thanks,
Darrel.
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Simon Lee

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Hi Darrel,

Unsure of the model (I'm not in the office at the moment) so I'll post that info later, but it's 3 APs with one acting as master.
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Darrel Rhodes, Employee

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Hi Simon,

Sounds like you have our Unleashed platform deployed. Here's further details on exporting alerts:

Configuring Alarm Event Notification Settings

The Unleashed web interface allows you to customize the content and delivery for a wide range of alarm events. When a matching event occurs, admins can be notified either via email or mobile app.

To configure alarm event notifications and email/mobile app delivery:

Go to Admin & Services > Administer > Network Management > Alarm Notification.
In Alarm Event, select/deselect the event categories for which notifications will be delivered. Click Apply to save your changes.

In Email Address, enable the check box and enter the destination address for alarm notifications. An email server must first have been configured from the System > System Info screen.


I hope that helps.  If you need further details then please check out page 270 in the Unleashed 200.6 User Guide, which is avilable on the Ruckus Support site.

I hope that helps,
Darrel.

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Simon Lee

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Hi Darrel, not quite what I was after, but that would come in handy too.

PCI compliance is actually what I'm trying to achieve, and I've actually found a PCI whitepaper which has been enlightening. It looks like I'll need a Zonedirector appliance to achieve it.