Ruckus AP's in Ekahau Survey Pro

  • 2
  • Idea
  • Updated 3 years ago
Hi we are surveying a Ruckus install with Ekahau Survey Pro and we are seeing other vendor AP's populating the AP device name window but the Ruckus AP's are either blank in this window or displaying a generic Ruckus Wireless name. We would like to see the AP name i.e AP01 etc but its doesnt appear to be happening any suggestions on how to make this happen would be welcome?
Photo of Richard Shears

Richard Shears

  • 7 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Keith - Pack Leader

Keith - Pack Leader

  • 860 Posts
  • 50 Reply Likes
Do you mean hostname or model? I have no idea how to make it display either but maybe you'll get a better answer as a result :)
Photo of Richard Shears

Richard Shears

  • 7 Posts
  • 0 Reply Likes
In Ekahau there is a white oblong window for each AP discovered during a site survey, we would like this to show as the AP number relating to each Ruckus AP deployed so we can look at large numbers of discovered APs and be able to know which one is which. We have checked if the AP is named correctly and it is but for some reason the Ekahau AP name is either blank or shows and generic Ruckus Wireless name, other vendors captured during the survey show the AP designation,
Photo of Primož Marinšek

Primož Marinšek, AlphaDog

  • 413 Posts
  • 48 Reply Likes
Ekahau won't display that automatically since there isn't a way of getting the names of APs from scanning the WLAN network. You will have to do it manually.

The vendor name is not actually captured, what ESS does is it takes the EUI and compares it to know vendors and it displays Ruckus because it knows it's Ruckus' EUI, but the AP name in unknown to it and it will stay that way until you manually input a name.
Photo of Richard Shears

Richard Shears

  • 7 Posts
  • 0 Reply Likes
What is the difference with Cisco and other vendors then as they give the name of the device, it doesn't show Cisco as the generic vendor name I have the full AP name details, not just Cisco either I have the captured device names of AP's around the site I surveyed, nothing was inputted manually its all been captured by ESS automatically. Are you saying ESS cant do that at all or cant do it with Ruckus?
Photo of Primož Marinšek

Primož Marinšek, AlphaDog

  • 413 Posts
  • 48 Reply Likes
OK here's an answer I got from someone at Ekahau.

Quote: "Cisco sends it (AP name) out in either probes or beacons. I don’t think Ruckus does... But feel free to send this request to your Ruckus HQ contacts and tell them to contact me if they’re interested in pursuing this further."

Let's put it on a wishlist.
Photo of Richard Shears

Richard Shears

  • 7 Posts
  • 0 Reply Likes
Hi I'm dealing with our Ruckus Account Manager at the moment and he has escalated it within Ruckus. We had gone along the route of the beacons containing the information already so its good to see you are thinking along the same lines. What we need to find out now is does Air Magnet show any AP detail just as a comparison, I have surveyed lots of Cisco installs with Ekahau but not Ruckus hence the query. I agree if it doesn't do it at the moment it needs to do it in the future as AM and Ekahau are the two market leaders for Site Survey and in a dense AP environment you need to be able to identify which AP is which on your floorplan / heatmap. Thanks for the response will let you know what I hear.
Photo of Richard Shears

Richard Shears

  • 7 Posts
  • 0 Reply Likes
Looks like we were barking up the right tree, excuse the Ruckus Big Dog pun....and its only Cisco who broadcast the AP name..I do hope it goes on the Ruckus wishlist.

Thanks for the input much appreciated.