Ruckus ZD Hotspot External Server

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  • Question
  • Updated 3 weeks ago
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Hi, need assistance as we are deploying Ruckus ZD to integrate to an external server coming from the ISP. The portal page is now working but the post-authentication can't continue as there is problem and clients can't get through the internet. 
We've got a packet capture where the ISP mentioned to us that the ZD is not responding back to the external server. 
Also following ports are opened as per suggested by TAC: 8090, 8099, 8100, 8111, 9997, 9998, 80, 443.
Please see links for reference and your review:
https://drive.google.com/open?id=1E99XEkNkawLBzDm2NWdJnd23oPLPy3wg
https://drive.google.com/open?id=14yO_3htlao6t2X96ncMUogL4WuNe33SB
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Noel Saldaña

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Posted 2 months ago

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Troy Coker

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Did you get a fix?
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Michael Brado, Official Rep

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I'm not going to look at some unknown information links... Maybe if you open a case with TAC, you can provide your ZD IP address, your HotSpot URL, etc please.


https://support.ruckuswireless.com/contact-us