Ruckus R510 Slowness

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Ruckus R510 Slowness - My topology Comcast Xfinity X1 router with 1Gbps service, measuring 850Mbps as the output. This goes to a Rucker switch C12P, and the output there is 825Mbps. However, coming out of the 2 APs, even with AP to AP speedtest, its only 400Mbps. At remote location in my house, i am only getting 40Mbps. Troubleshooting with Lennar Home network specialist, everything pointed back to the 2 APs, Ruckus R510 Unleashed. What was the last known working FW version that supported full-duplex speedtest with results near max speed ~800Mbps+?
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joseph nguyen

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Posted 8 months ago

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Andrew Giancola

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Good afternoon, What kind of device are you testing with? also, I feel like knowing your SNR/RSSI channelization (Width), how many streams your running would be important to know as well.
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joseph nguyen

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Yes, i have an extra router, i can do that and update you.
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Andrew Giancola

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I've got an R610 with unleashed here, I'll play with that too.
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joseph nguyen

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Hi Andrew any updates on your end? I had to downgrade back to 200.6. But I am still getting like 50Mbps at times paying for 1Gbps. it's a Fuckus APs I now called it:)
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hayk

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Did you try downgrading to 200.4.x?
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joseph nguyen

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no, just from 200.7 to 200.6. heard 200.8 is buggy. so hoping for 200.9 soon. 200.4 is rock solid? else dont want to go so far back.
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Tyler Riddle

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This seems about right. According to the specs, it should get theoretically 867 Mbps. This assumes a Wave 2 device capable of utilizing 80 Mhz channelization on 5ghz. 

https://www.ruckuswireless.com/products/access-points/ruckus-indoor/ruckus-r510

When it comes to WiFi, take the spec, cut it in half and generally you'll get your real life throughput.  Sure there might be Firmware issue, but... this seems normal.
Are you sure you are using 5ghz on all your devices?  Maybe try disabling 2.4 so you are getting a more isolated test.
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joseph nguyen

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I am not sure about being on 5Ghz all the time.  The Home network guy told me, it automatically scaled betwteen 2.4Ghz and 5Ghz as neeeded.  But, lots of smart devices in the smart home are on 2.4Gghz, so I can't completely disabled that antenna.
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Andrew Giancola

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You can spin up a new SSID and select 5ghz instead of 'both' 2.4 and 5ghz
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Andrew Giancola

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I agree Phy rate and Link rate aren't the same. I do wonder about joseph's speed variability. I feel like IPERF3 will give him a better more nuanced result. don't forget to run your tests in '-R' mode!
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Ventsislav Velkov

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I am in a strange situation with 2 x R310 and 1 x R320... stupid I will not be able to upgrade to 200.8.x even when adding new Wave 2 devices... I have to replace the R310 which are working pretty fine for where they are placed...
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hayk

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here's the online help for unleashed 200.8
https://docs.ruckuswireless.com/unleashed/200.8/GUID-6B79EB9C-3F7A-49B4-91A6-E3F6186B9AB2-homepage.h...

So if you look at the list of supported APs .. R310 is not there.  No wave 1 AP.

I think after being bought so many times the new company in the higher aboves decided to can support for any wave 1 ap's... what's also funny is the R310 is not in the EOL archive yet.. even through I recall the announcement.

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hayk

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I just wish they would end Wave 1 software support  after they start shipping Wifi 6 ap's in mass midrange and low end range. The lame thing is that Ruckus has only 1 Wifi 6 AP and that's just the flagship R750 which doesn't have support til 200.8.x.. Also it won't be til mid summer next year til Wifi 6 for the R550 and R650 to come out... or even end of next year..  R510 was announced March of 2016 and R610 was announced Nov 2016.
(Edited)
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JJ

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Yeah there is conflicting info but I'd hazard the online help shouldn't be considered an authoritative source, especially since the software hasn't actually been released and Ruckus made EOL commitments. I hope one of their reps is able to clarify, also for R310, I have one of those too.
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Michael Brado, Official Rep

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I'm also NPI engineer for Unleashed and part of the 200.8 beta team. I can't get it to see my ICX7150...

But the preliminary 200.8 Release Notes say that the following AC Wave1 APs are no longer supported:


   - R310, R500, R600, T300, T300n, T300s


If you can't live without these in future Unleashed, stay on the release that your model APs are supported in.