Ruckus R510 CLI can't enter PRIVILEGED mode

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  • Updated 5 months ago

Just new to this kind of setup so please please bear with me :)

I can't somehow enter privileged mode when remoting via ssh. After logging in, instead of being started on limited mode ( ex. ruckus> ). It starts of with rkscli: typing in enable only shows command is not recognized: enable.

Is there something I need to tick off for the prompt to let me enter privileged mode?

Thank you very much in advance!

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James Mariano

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  • confused

Posted 5 months ago

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Sanjay Kumar, Employee

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Hi James,

ruckus> is shown in the Controller CLI or the Unleashed master CLI.
rkscli: means that the device is in normal AP prompt.

What is the software version of the AP.
Try with the command "get version" to check the AP software version.
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Sanjay Kumar, Employee

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If the AP is running on 200.x version, then you can get the "ruckus>" mode if the AP is Master.
If not then it will be on "rkscli:" mode.

If the AP is on any other version apart from 200.x version, then it will be on "rkscli:" mode.
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Hari, Employee

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Hi James, Just an example

Standalone Mode/Controller managed Mode
** Ruckus R710 Multimedia Hotzone Wireless AP: xxxxxxxxxxxx

rkscli: get version
Ruckus R710 Multimedia Hotzone Wireless AP

Unleashed Mode:
Welcome to Ruckus Unleashed Network Command Line Interface
ruckus> en
ruckus# show sysinfo
System Overview:
  Name= ruckus
  IP Address= x.x.x.x
  MAC Address= ff:ff:ff:ff:ff:ff
  Uptime= 1d 18h 23m
  Model= R710
  Licensed APs= 50
  Serial Number= xxxxxxxxxxxx
  Version= build 339.

This link should help you:


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Syamantak Omer, Official Rep

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Hi James,

Is your AP already configured and running on Unleashed? If yes, try below

- SSH into the any AP in the network (Since you posted this query under Unleashed product, I am assuming you have a working Unleashed setup with one or more APs).
- Now run the command "get election"
- Above command will give you a list of all APs connected to Unleashed network with all the other information about the APs (MAC add, IP, firmware ver, current role, etc). Try to find-out master AP (master AP acts as controller in Unleashed and will be labeled as 'master' in get election output)
- Now check the IP address of master AP from the same output (get election output).
- SSH into the master and this time when you will login, you will see 'ruckus>' prompt
- To go to enable mode, run 'enable' and to move to AP mode for master AP, run 'ap-mode'


Syamantak Omer